{"id":720,"date":"2026-02-28T12:53:54","date_gmt":"2026-02-28T12:53:54","guid":{"rendered":"https:\/\/mccarty-consulting.com\/?page_id=720"},"modified":"2026-02-28T12:54:02","modified_gmt":"2026-02-28T12:54:02","slug":"bsd-self-assessment","status":"publish","type":"page","link":"https:\/\/mccarty-consulting.com\/nl\/bsd-self-assessment\/","title":{"rendered":"BSD Self-Assessment"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]\n      <div id=\"bitforms_1_720_1\" class=\"bit-form bCk1 bCl1 bDZ1 _frm-bg-b1\">\n      \n          <form novalidate id=\"form-bitforms_1_720_1\" class=\"bCL1 bCM1 _frm-b1\"  method='post'>\n              <input type=\"text\" class=\"d-none\" name=\"csrf\" value=\"d5hqs2tiF7zReW97G2Yj+7C+h63L7ZlW1v0iUqyCKCI=\">\n              <input type=\"text\" class=\"d-none\" name=\"t_identity\" value=\"+RMVns+I69CTkqpuoW94JDpx0a3lsTY2e5CHbHceqD0=\">\n              \n        <input type=\"text\" class=\"d-none\" name=\"b_h_t\" value=\"WDJKcGRHWnZjbTF6WHpGZk1UYzNOelk0TlRZMU1GOD0=\">\n        <input type=\"text\" class=\"d-none\" name=\"WDJKcGRHWnZjbTF6WHpGZk1UYzNOelk0TlRZMU1GOD0=\" required>\n      \n              <input type=\"text\" class=\"d-none\" name=\"bitforms_id\" value=\"bitforms_1\">\n                  \n      <div class='bCP1 _frm-b1-stp-cntnr _frm-b-stp-cntnr'>\n        \n        <div class='bCj1 _frm-b1-stp-wrpr _frm-b-stp-wrpr'>\n        <div class=\"bi1 _frm-b1-stp-progress-wrpr\">\n      <div class=\"_frm-b1-stp-progress\">\n        <div class=\"bH1 bv1 bCi1 _frm-b1-stp-progress-bar\">\n          <div class=\"bH1 bL1 be1 bf1 bg1 bCN1 bDS1 _frm-b1-progress-fill\" style=\"width: 0%;\">\n            0%\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n          <div class='bH1 bh1 _frm-b1-stp-cntnt-wrpr _frm-b-stp-cntnt-wrpr'>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt \" data-step=\"1\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-6 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-6-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-6-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-6-title bf-title \">\n      \n      Acknowledgement\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-7 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-7-fld-wrp bf-fld-wrp \"\n      >\n        <p class=\"MsoNormal\">The Business Structure Diagnostic is provided for educational and consulting purposes only. It is designed to support operational clarity and structured improvement within your business.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">This assessment does not provide legal, financial, tax, accounting, or regulatory compliance advice. Any findings or recommendations are based solely on the information you supply and are meant to support organizational development and internal process improvements.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">By proceeding, you acknowledge that this diagnostic does not replace consultation with licensed legal, financial, tax, accounting, or regulatory professionals. You understand that independent professional guidance should be obtained when appropriate for your specific circumstances.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p style=\"margin: 0;\">&nbsp;<\/p>\n<p class=\"MsoNormal\">You further acknowledge that the accuracy and usefulness of your results depend on the completeness and accuracy of the information you provide.<\/p>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-8 \"><div  class=\"bi1 bm1 by1 bAC1 b1-8-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-8-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-8-lbl bf-lbl \" for=\"b1-8-1\">I acknowledge and agree to proceed.<span  class=\"bAp1 bAq1 b1-8-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-8-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-8-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-8-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-8-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-8-ci bf-ci \"\n              value=\"Yes\"\n              checked='1'\n              name='radio-1-8'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-8-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-8-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-8-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-8-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-8-ck-svg\n                    class=\"b1-8-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-8-ct bf-ct \"\n              >\n                Yes\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-8-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-8-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-8-ci bf-ci \"\n              value=\"No\"\n              \n              name='radio-1-8'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-8-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-8-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-8-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-8-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-8-ck-svg\n                    class=\"b1-8-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-8-ct bf-ct \"\n              >\n                No\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-8-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-8-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-8-err-msg bf-err-msg  by1 b1-8-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"2\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-9 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-9-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-9-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-9-title bf-title \">\n      \n      Business Snapshot\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-10 \"><div  class=\"bi1 bm1 by1 bAC1 b1-10-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-10-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-10-lbl bf-lbl \" for=\"b1-10-1\">First Name<span  class=\"bAp1 bAq1 b1-10-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-10-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-10-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-10-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-10-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-10'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-10-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-10-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-10-err-msg bf-err-msg  by1 b1-10-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-11 \"><div  class=\"bi1 bm1 by1 bAC1 b1-11-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-11-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-11-lbl bf-lbl \" for=\"b1-11-1\">Last Name<span  class=\"bAp1 bAq1 b1-11-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-11-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-11-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-11-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-11-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-11'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-11-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-11-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-11-err-msg bf-err-msg  by1 b1-11-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-12 \"><div  class=\"bi1 bm1 by1 bAC1 b1-12-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-12-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-12-lbl bf-lbl \" for=\"b1-12-1\">Your primary leadership role in the business<span  class=\"bAp1 bAq1 b1-12-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-12-sub-titl bf-sub-titl \">Example: Owner, Founder, CEO, Operations Manager<\/div><\/div>\n  <div  class=\"b1-12-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-12-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-12-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-12-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-12'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-12-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-12-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-12-err-msg bf-err-msg  by1 b1-12-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-13 \"><div  class=\"bi1 bm1 by1 bAC1 b1-13-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-13-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-13-lbl bf-lbl \" for=\"b1-13-1\">Business Name<span  class=\"bAp1 bAq1 b1-13-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-13-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-13-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-13-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-13-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-13'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-13-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-13-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-13-err-msg bf-err-msg  by1 b1-13-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-14 \"><div  class=\"bi1 bm1 by1 bAC1 b1-14-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-14-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-14-lbl bf-lbl \" for=\"b1-14-1\">Business Address<span  class=\"bAp1 bAq1 b1-14-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-14-sub-titl bf-sub-titl \">Enter street address and unit number if applicable. City, state, and ZIP code will be entered in the next sections.<\/div><\/div>\n  <div  class=\"b1-14-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-14-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-14-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-14-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-14'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-14-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-14-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-14-err-msg bf-err-msg  by1 b1-14-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-15 \"><div  class=\"bi1 bm1 by1 bAC1 b1-15-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-15-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-15-lbl bf-lbl \" for=\"b1-15-1\">City<span  class=\"bAp1 bAq1 b1-15-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-15-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-15-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-15-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-15-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-15'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-15-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-15-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-15-err-msg bf-err-msg  by1 b1-15-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-17 \"><div  class=\"bi1 bm1 by1 bAC1 b1-17-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-17-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-17-lbl bf-lbl \" for=\"b1-17-1\">State<span  class=\"bAp1 bAq1 b1-17-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-17-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-17-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-17-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-17-fld bf-fld  \"\n          \n          \n          name='html-select-1-17'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Alabama\"\n              \n              \n            >\n              Alabama\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Alaska\"\n              \n              \n            >\n              Alaska\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Arizona\"\n              \n              \n            >\n              Arizona\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Arkansas\"\n              \n              \n            >\n              Arkansas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"California\"\n              \n              \n            >\n              California\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Colorado\"\n              \n              \n            >\n              Colorado\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Connecticut\"\n              \n              \n            >\n              Connecticut\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Delaware\"\n              \n              \n            >\n              Delaware\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"District of Columbia\"\n              \n              \n            >\n              District of Columbia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Florida\"\n              \n              \n            >\n              Florida\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Georgia\"\n              \n              \n            >\n              Georgia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Hawaii\"\n              \n              \n            >\n              Hawaii\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Idaho\"\n              \n              \n            >\n              Idaho\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Illinois\"\n              \n              \n            >\n              Illinois\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Indiana\"\n              \n              \n            >\n              Indiana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Iowa\"\n              \n              \n            >\n              Iowa\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Kansas\"\n              \n              \n            >\n              Kansas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Kentucky\"\n              \n              \n            >\n              Kentucky\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Louisiana\"\n              \n              \n            >\n              Louisiana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Maine\"\n              \n              \n            >\n              Maine\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Maryland\"\n              \n              \n            >\n              Maryland\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Massachusetts\"\n              \n              \n            >\n              Massachusetts\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Michigan\"\n              \n              \n            >\n              Michigan\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Minnesota\"\n              \n              \n            >\n              Minnesota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Mississippi\"\n              \n              \n            >\n              Mississippi\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Missouri\"\n              \n              \n            >\n              Missouri\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Montana\"\n              \n              \n            >\n              Montana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Nebraska\"\n              \n              \n            >\n              Nebraska\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Nevada\"\n              \n              \n            >\n              Nevada\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Hampshire\"\n              \n              \n            >\n              New Hampshire\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Jersey\"\n              \n              \n            >\n              New Jersey\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Mexico\"\n              \n              \n            >\n              New Mexico\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New York\"\n              \n              \n            >\n              New York\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"North Carolina\"\n              \n              \n            >\n              North Carolina\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"North Dakota\"\n              \n              \n            >\n              North Dakota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Ohio\"\n              \n              \n            >\n              Ohio\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Oklahoma\"\n              \n              \n            >\n              Oklahoma\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Oregon\"\n              \n              \n            >\n              Oregon\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Pennsylvania\"\n              \n              \n            >\n              Pennsylvania\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Rhode Island\"\n              \n              \n            >\n              Rhode Island\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"South Carolina\"\n              \n              \n            >\n              South Carolina\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"South Dakota\"\n              \n              \n            >\n              South Dakota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Tennessee\"\n              \n              \n            >\n              Tennessee\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Texas\"\n              \n              \n            >\n              Texas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Utah\"\n              \n              \n            >\n              Utah\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Vermont\"\n              \n              \n            >\n              Vermont\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Virginia\"\n              \n              \n            >\n              Virginia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Washington\"\n              \n              \n            >\n              Washington\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"West Virginia\"\n              \n              \n            >\n              West Virginia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Wisconsin\"\n              \n              \n            >\n              Wisconsin\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Wyoming\"\n              \n              \n            >\n              Wyoming\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-17-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-17-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-17-err-msg bf-err-msg  by1 b1-17-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-16 \"><div  class=\"bi1 bm1 by1 bAC1 b1-16-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-16-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-16-lbl bf-lbl \" for=\"b1-16-1\">Zip Code<span  class=\"bAp1 bAq1 b1-16-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-16-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-16-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-16-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-16-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-16'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-16-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-16-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-16-err-msg bf-err-msg  by1 b1-16-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-18 \"><div  class=\"bi1 bm1 by1 bAC1 b1-18-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-18-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-18-lbl bf-lbl \" for=\"b1-18-1\">Email<span  class=\"bAp1 bAq1 b1-18-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-18-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-18-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-18-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-18-fld bf-fld \"\n        type=\"email\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='email-1-18'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-18-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-18-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-18-err-msg bf-err-msg  by1 b1-18-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-19 \"><div  class=\"bi1 bm1 by1 bAC1 b1-19-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-19-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-19-lbl bf-lbl \" for=\"b1-19-1\">Phone Number<span  class=\"bAp1 bAq1 b1-19-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-19-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-19-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-19-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-19-fld bf-fld \"\n        type=\"number\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='number-1-19'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-19-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-19-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-19-err-msg bf-err-msg  by1 b1-19-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-20 \"><div  class=\"bi1 bm1 by1 bAC1 b1-20-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-20-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-20-lbl bf-lbl \" for=\"b1-20-1\">Website<\/label><\/div>\n  <div  class=\"b1-20-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-20-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-20-1\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-20-fld bf-fld \"\n        type=\"text\"\n        \n        \n        \n        \n        \n        \n        \n        \n        name='text-1-20'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-20-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-20-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-20-err-msg bf-err-msg  by1 b1-20-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-21 \"><div  class=\"bi1 bm1 by1 bAC1 b1-21-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-21-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-21-lbl bf-lbl \" for=\"b1-21-1\">List the core services your business actively delivers to clients. Be specific and include only services that are currently offered and generating or intended to generate revenue.<span  class=\"bAp1 bAq1 b1-21-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-21-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-21-inp-fld-wrp bf-inp-fld-wrp \">\n      <textarea\n        \n        id=\"b1-21-1\"\n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAQ1 bAR1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCm1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-21-fld bf-fld \"\n        required\n        \n        \n        \n        \n        name='textarea-1-21'\n      ><\/textarea>\n      \n      \n    <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-21-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-21-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-21-err-msg bf-err-msg  by1 b1-21-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-23 \"><div  class=\"bi1 bm1 by1 bAC1 b1-23-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-23-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-23-lbl bf-lbl \" for=\"b1-23-1\">Years in Operation<span  class=\"bAp1 bAq1 b1-23-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-23-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-23-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-23-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-23-fld bf-fld  \"\n          \n          \n          name='html-select-1-23'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"Less than 1 year\"\n              \n              \n            >\n              Less than 1 year\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"1 to 3 years\"\n              \n              \n            >\n              1 to 3 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"3 to 5 years\"\n              \n              \n            >\n              3 to 5 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"5 to 10 years\"\n              \n              \n            >\n              5 to 10 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"10 or more years\"\n              \n              \n            >\n              10 or more years\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-23-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-23-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-23-err-msg bf-err-msg  by1 b1-23-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-24 \"><div  class=\"bi1 bm1 by1 bAC1 b1-24-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-24-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-24-lbl bf-lbl \" for=\"b1-24-1\">Number of Team Members (Including the Owner)<span  class=\"bAp1 bAq1 b1-24-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-24-sub-titl bf-sub-titl \">Count all individuals with defined roles in the business, including employees and independent contractors.<\/div><\/div>\n  <div  class=\"b1-24-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-24-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-24-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-24-fld bf-fld  \"\n          \n          \n          name='html-select-1-24'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"The owner is the only team member\"\n              \n              \n            >\n              The owner is the only team member\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"2 to 3 team members\"\n              \n              \n            >\n              2 to 3 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"4 to 6 team members\"\n              \n              \n            >\n              4 to 6 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"7 to 10 team members\"\n              \n              \n            >\n              7 to 10 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"11 or more team members\"\n              \n              \n            >\n              11 or more team members\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-24-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-24-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-24-err-msg bf-err-msg  by1 b1-24-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-25 \"><div  class=\"bi1 bm1 by1 bAC1 b1-25-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-25-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-25-lbl bf-lbl \" for=\"b1-25-1\">Do you currently have any written policies or procedures in place?<span  class=\"bAp1 bAq1 b1-25-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-25-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-25-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-25-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-25-fld bf-fld  \"\n          \n          \n          name='html-select-1-25'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-25-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-25-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-25-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-25-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-25-err-msg bf-err-msg  by1 b1-25-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-27 \"><div  class=\"bi1 bm1 by1 bAC1 b1-27-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-27-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-27-lbl bf-lbl \" for=\"b1-27-1\">Do you currently use any software or system to track tasks or projects?<span  class=\"bAp1 bAq1 b1-27-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-27-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-27-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-27-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-27-fld bf-fld  \"\n          \n          \n          name='html-select-1-27'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-27-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-27-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-27-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-27-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-27-err-msg bf-err-msg  by1 b1-27-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-26 \"><div  class=\"bi1 bm1 by1 bAC1 b1-26-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-26-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-26-lbl bf-lbl \" for=\"b1-26-1\">Do you currently use accounting software to manage finances?<span  class=\"bAp1 bAq1 b1-26-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-26-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-26-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-26-1\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-26-fld bf-fld  \"\n          \n          \n          name='html-select-1-26'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-26-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-26-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-26-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-26-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-26-err-msg bf-err-msg  by1 b1-26-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"3\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-2 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-2-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-2-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-2-title bf-title \">\n      \n      THE BUSINESS STRUCTURE DIAGNOSTIC\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-2-sub-titl bf-sub-titl \">\n      \n      A FIVE-DOMAIN ASSESSMENT FOR SERVICE-BASED SMALL BUSINESS LEADERS\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-3 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-3-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-3-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-4 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-4-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-4-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-4-title bf-title \">\n      \n      Introduction\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-62 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-62-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-62-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-5 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-5-fld-wrp bf-fld-wrp \"\n      >\n        <p class=\"MsoNormal\">The Business Structure Diagnostic is a five-domain assessment created to help service-based small business leaders evaluate the strength and consistency of their operational structure. This diagnostic focuses on foundational areas that influence daily operations and long-term sustainability:<\/p>\n<ul>\n<li class=\"MsoNormal\">Business Records<\/li>\n<li class=\"MsoNormal\">Financial Management<\/li>\n<li class=\"MsoNormal\">Service Structure<\/li>\n<li class=\"MsoNormal\">Team Infrastructure<\/li>\n<li class=\"MsoNormal\">Client Engagement&nbsp;&nbsp;<\/li>\n<\/ul>\n<p class=\"MsoNormal\">The purpose of this self-assessment is to help you identify where systems are clearly documented and actively used, and where further development may be needed.<\/p>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-28 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-28-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-28-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-28-title bf-title \">\n      \n      Directions\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-29 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-29-fld-wrp bf-fld-wrp \"\n      >\n        <p>Each statement in this assessment must be answered with either <b>Yes<\/b> or <b>No<\/b>.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Select <b>Yes<\/b> only if the process is written down and consistently used in your daily operations.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">If the process is not written down, not consistently followed, or exists only in memory, select <b>No<\/b>.<\/p>\n<p style=\"margin: 0;\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Answer based on what is true today.<b><\/b><\/p>\n      <\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"4\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-30 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-30-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-30-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-30-title bf-title \">\n      \n      Domain 1: Business Records\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-30-sub-titl bf-sub-titl \">\n      \n      How key documents and policies are organized, current, and consistently maintained.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-63 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-63-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-63-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-31 \"><div  class=\"bi1 bm1 by1 bAC1 b1-31-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-31-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-31-lbl bf-lbl \" for=\"b1-31-1\">Company policies and procedures are documented, centralized, and actively used as the standard reference for business operations.<span  class=\"bAp1 bAq1 b1-31-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-31-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-31-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-31-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-31-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-31-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-31'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-31-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-31-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-31-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-31-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-31-ck-svg\n                    class=\"b1-31-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-31-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-31-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-31-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-31-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-31'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-31-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-31-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-31-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-31-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-31-ck-svg\n                    class=\"b1-31-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-31-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-31-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-31-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-31-err-msg bf-err-msg  by1 b1-31-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-35 \"><div  class=\"bi1 bm1 by1 bAC1 b1-35-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-35-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-35-lbl bf-lbl \" for=\"b1-35-1\">A documented filing system with a clear, repeatable structure is consistently used to organize all required business records.<span  class=\"bAp1 bAq1 b1-35-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-35-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-35-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-35-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-35-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-35-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-35'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-35-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-35-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-35-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-35-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-35-ck-svg\n                    class=\"b1-35-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-35-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-35-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-35-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-35-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-35'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-35-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-35-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-35-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-35-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-35-ck-svg\n                    class=\"b1-35-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-35-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-35-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-35-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-35-err-msg bf-err-msg  by1 b1-35-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-34 \"><div  class=\"bi1 bm1 by1 bAC1 b1-34-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-34-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-34-lbl bf-lbl \" for=\"b1-34-1\">Required business documents, including licenses, insurance, registrations, and certifications, are actively monitored to ensure they remain current.<span  class=\"bAp1 bAq1 b1-34-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-34-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-34-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-34-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-34-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-34-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-34'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-34-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-34-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-34-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-34-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-34-ck-svg\n                    class=\"b1-34-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-34-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-34-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-34-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-34-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-34'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-34-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-34-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-34-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-34-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-34-ck-svg\n                    class=\"b1-34-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-34-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-34-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-34-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-34-err-msg bf-err-msg  by1 b1-34-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-33 \"><div  class=\"bi1 bm1 by1 bAC1 b1-33-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-33-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-33-lbl bf-lbl \" for=\"b1-33-1\">Business records are securely stored and backed up to prevent loss or unauthorized access.<span  class=\"bAp1 bAq1 b1-33-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-33-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-33-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-33-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-33-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-33-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-33'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-33-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-33-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-33-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-33-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-33-ck-svg\n                    class=\"b1-33-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-33-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-33-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-33-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-33-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-33'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-33-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-33-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-33-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-33-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-33-ck-svg\n                    class=\"b1-33-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-33-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-33-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-33-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-33-err-msg bf-err-msg  by1 b1-33-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-32 \"><div  class=\"bi1 bm1 by1 bAC1 b1-32-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-32-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-32-lbl bf-lbl \" for=\"b1-32-1\">A documented retention and review practice exists to ensure business records are periodically reviewed, updated, archived, or removed as appropriate.<span  class=\"bAp1 bAq1 b1-32-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-32-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-32-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-32-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-32-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-32-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-32'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-32-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-32-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-32-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-32-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-32-ck-svg\n                    class=\"b1-32-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-32-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-32-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-32-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-32-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-32'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-32-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-32-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-32-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-32-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-32-ck-svg\n                    class=\"b1-32-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-32-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-32-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-32-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-32-err-msg bf-err-msg  by1 b1-32-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"5\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-36 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-36-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-36-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-36-title bf-title \">\n      \n      Domain 2: Financial Management\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-36-sub-titl bf-sub-titl \">\n      \n      How business income and expenses are structured, guided by a plan, and reviewed on a scheduled basis.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-64 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-64-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-64-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-37 \"><div  class=\"bi1 bm1 by1 bAC1 b1-37-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-37-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-37-lbl bf-lbl \" for=\"b1-37-1\">Business finances are kept separate from personal finances through dedicated business bank accounts and payment systems.<span  class=\"bAp1 bAq1 b1-37-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-37-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-37-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-37-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-37-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-37-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-37'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-37-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-37-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-37-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-37-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-37-ck-svg\n                    class=\"b1-37-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-37-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-37-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-37-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-37-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-37'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-37-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-37-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-37-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-37-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-37-ck-svg\n                    class=\"b1-37-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-37-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-37-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-37-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-37-err-msg bf-err-msg  by1 b1-37-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-38 \"><div  class=\"bi1 bm1 by1 bAC1 b1-38-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-38-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-38-lbl bf-lbl \" for=\"b1-38-1\">Income and expenses are recorded consistently using an established accounting system or software.<span  class=\"bAp1 bAq1 b1-38-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-38-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-38-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-38-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-38-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-38-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-38'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-38-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-38-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-38-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-38-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-38-ck-svg\n                    class=\"b1-38-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-38-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-38-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-38-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-38-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-38'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-38-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-38-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-38-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-38-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-38-ck-svg\n                    class=\"b1-38-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-38-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-38-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-38-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-38-err-msg bf-err-msg  by1 b1-38-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-39 \"><div  class=\"bi1 bm1 by1 bAC1 b1-39-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-39-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-39-lbl bf-lbl \" for=\"b1-39-1\">A documented budget is in place and used to guide financial decisions and control overall business expenses.<span  class=\"bAp1 bAq1 b1-39-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-39-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-39-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-39-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-39-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-39-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-39'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-39-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-39-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-39-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-39-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-39-ck-svg\n                    class=\"b1-39-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-39-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-39-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-39-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-39-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-39'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-39-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-39-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-39-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-39-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-39-ck-svg\n                    class=\"b1-39-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-39-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-39-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-39-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-39-err-msg bf-err-msg  by1 b1-39-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-40 \"><div  class=\"bi1 bm1 by1 bAC1 b1-40-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-40-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-40-lbl bf-lbl \" for=\"b1-40-1\">Client payment terms, including due dates and refund or cancellation policies, are defined in writing and consistently applied.<span  class=\"bAp1 bAq1 b1-40-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-40-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-40-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-40-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-40-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-40-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-40'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-40-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-40-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-40-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-40-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-40-ck-svg\n                    class=\"b1-40-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-40-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-40-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-40-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-40-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-40'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-40-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-40-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-40-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-40-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-40-ck-svg\n                    class=\"b1-40-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-40-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-40-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-40-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-40-err-msg bf-err-msg  by1 b1-40-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-41 \"><div  class=\"bi1 bm1 by1 bAC1 b1-41-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-41-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-41-lbl bf-lbl \" for=\"b1-41-1\">Financial performance is reviewed on a scheduled basis using documented reports such as income statements, expense summaries, or cash flow reports.<span  class=\"bAp1 bAq1 b1-41-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-41-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-41-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-41-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-41-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-41-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-41'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-41-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-41-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-41-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-41-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-41-ck-svg\n                    class=\"b1-41-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-41-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-41-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-41-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-41-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-41'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-41-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-41-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-41-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-41-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-41-ck-svg\n                    class=\"b1-41-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-41-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-41-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-41-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-41-err-msg bf-err-msg  by1 b1-41-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"6\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-42 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-42-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-42-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-42-title bf-title \">\n      \n      Domain 3: Service Structure\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-42-sub-titl bf-sub-titl \">\n      \n      How services are defined, organized, and delivered in a repeatable way.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-65 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-65-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-65-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-43 \"><div  class=\"bi1 bm1 by1 bAC1 b1-43-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-43-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-43-lbl bf-lbl \" for=\"b1-43-1\">A written list of all core services offered by the business is maintained and up to date.<span  class=\"bAp1 bAq1 b1-43-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-43-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-43-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-43-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-43-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-43-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-43'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-43-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-43-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-43-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-43-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-43-ck-svg\n                    class=\"b1-43-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-43-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-43-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-43-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-43-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-43'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-43-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-43-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-43-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-43-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-43-ck-svg\n                    class=\"b1-43-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-43-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-43-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-43-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-43-err-msg bf-err-msg  by1 b1-43-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-44 \"><div  class=\"bi1 bm1 by1 bAC1 b1-44-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-44-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-44-lbl bf-lbl \" for=\"b1-44-1\">Service delivery steps are organized in a clear, sequential format that guides execution from start to finish.<span  class=\"bAp1 bAq1 b1-44-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-44-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-44-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-44-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-44-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-44-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-44'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-44-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-44-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-44-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-44-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-44-ck-svg\n                    class=\"b1-44-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-44-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-44-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-44-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-44-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-44'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-44-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-44-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-44-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-44-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-44-ck-svg\n                    class=\"b1-44-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-44-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-44-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-44-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-44-err-msg bf-err-msg  by1 b1-44-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-45 \"><div  class=\"bi1 bm1 by1 bAC1 b1-45-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-45-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-45-lbl bf-lbl \" for=\"b1-45-1\">Criteria are defined in writing for determining when a service request should be accepted, modified, or declined.<span  class=\"bAp1 bAq1 b1-45-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-45-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-45-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-45-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-45-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-45-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-45'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-45-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-45-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-45-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-45-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-45-ck-svg\n                    class=\"b1-45-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-45-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-45-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-45-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-45-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-45'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-45-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-45-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-45-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-45-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-45-ck-svg\n                    class=\"b1-45-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-45-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-45-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-45-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-45-err-msg bf-err-msg  by1 b1-45-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-46 \"><div  class=\"bi1 bm1 by1 bAC1 b1-46-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-46-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-46-lbl bf-lbl \" for=\"b1-46-1\">A documented process exists for handling changes to the scope of work.<span  class=\"bAp1 bAq1 b1-46-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-46-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-46-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-46-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-46-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-46-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-46'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-46-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-46-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-46-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-46-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-46-ck-svg\n                    class=\"b1-46-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-46-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-46-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-46-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-46-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-46'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-46-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-46-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-46-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-46-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-46-ck-svg\n                    class=\"b1-46-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-46-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-46-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-46-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-46-err-msg bf-err-msg  by1 b1-46-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-47 \"><div  class=\"bi1 bm1 by1 bAC1 b1-47-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-47-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-47-lbl bf-lbl \" for=\"b1-47-1\">A documented quality review step is completed before final delivery to ensure standards are met.<span  class=\"bAp1 bAq1 b1-47-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-47-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-47-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-47-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-47-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-47-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-47'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-47-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-47-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-47-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-47-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-47-ck-svg\n                    class=\"b1-47-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-47-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-47-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-47-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-47-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-47'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-47-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-47-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-47-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-47-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-47-ck-svg\n                    class=\"b1-47-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-47-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-47-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-47-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-47-err-msg bf-err-msg  by1 b1-47-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"7\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-48 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-48-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-48-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-48-title bf-title \">\n      \n      Domain 4: Team Infrastructure\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-48-sub-titl bf-sub-titl \">\n      \n      How roles, tools, and training support consistent execution.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-66 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-66-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-66-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-49 \"><div  class=\"bi1 bm1 by1 bAC1 b1-49-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-49-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-49-lbl bf-lbl \" for=\"b1-49-1\">Roles and responsibilities are clearly defined and documented for each team member.<span  class=\"bAp1 bAq1 b1-49-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-49-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-49-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-49-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-49-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-49-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-49'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-49-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-49-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-49-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-49-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-49-ck-svg\n                    class=\"b1-49-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-49-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-49-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-49-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-49-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-49'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-49-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-49-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-49-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-49-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-49-ck-svg\n                    class=\"b1-49-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-49-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-49-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-49-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-49-err-msg bf-err-msg  by1 b1-49-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-50 \"><div  class=\"bi1 bm1 by1 bAC1 b1-50-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-50-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-50-lbl bf-lbl \" for=\"b1-50-1\">Business tools, software, and resources that support service delivery or internal operations are documented, clearly defined by use, and accessible to all relevant team members.<span  class=\"bAp1 bAq1 b1-50-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-50-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-50-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-50-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-50-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-50-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-50'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-50-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-50-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-50-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-50-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-50-ck-svg\n                    class=\"b1-50-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-50-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-50-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-50-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-50-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-50'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-50-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-50-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-50-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-50-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-50-ck-svg\n                    class=\"b1-50-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-50-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-50-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-50-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-50-err-msg bf-err-msg  by1 b1-50-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-51 \"><div  class=\"bi1 bm1 by1 bAC1 b1-51-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-51-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-51-lbl bf-lbl \" for=\"b1-51-1\">A documented onboarding process exists to prepare new team members for their responsibilities.<span  class=\"bAp1 bAq1 b1-51-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-51-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-51-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-51-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-51-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-51-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-51'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-51-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-51-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-51-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-51-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-51-ck-svg\n                    class=\"b1-51-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-51-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-51-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-51-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-51-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-51'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-51-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-51-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-51-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-51-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-51-ck-svg\n                    class=\"b1-51-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-51-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-51-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-51-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-51-err-msg bf-err-msg  by1 b1-51-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-52 \"><div  class=\"bi1 bm1 by1 bAC1 b1-52-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-52-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-52-lbl bf-lbl \" for=\"b1-52-1\">A documented internal training process ensures that team members are trained consistently and can perform their responsibilities independently.<span  class=\"bAp1 bAq1 b1-52-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-52-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-52-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-52-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-52-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-52-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-52'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-52-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-52-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-52-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-52-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-52-ck-svg\n                    class=\"b1-52-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-52-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-52-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-52-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-52-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-52'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-52-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-52-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-52-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-52-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-52-ck-svg\n                    class=\"b1-52-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-52-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-52-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-52-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-52-err-msg bf-err-msg  by1 b1-52-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-53 \"><div  class=\"bi1 bm1 by1 bAC1 b1-53-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-53-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-53-lbl bf-lbl \" for=\"b1-53-1\">A documented process exists for identifying, tracking, and resolving internal issues.<span  class=\"bAp1 bAq1 b1-53-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-53-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-53-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-53-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-53-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-53-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-53'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-53-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-53-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-53-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-53-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-53-ck-svg\n                    class=\"b1-53-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-53-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-53-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-53-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-53-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-53'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-53-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-53-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-53-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-53-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-53-ck-svg\n                    class=\"b1-53-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-53-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-53-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-53-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-53-err-msg bf-err-msg  by1 b1-53-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"8\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-54 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-54-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-54-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-54-title bf-title \">\n      \n      Domain 5: Client Engagement\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-54-sub-titl bf-sub-titl \">\n      \n      How clients move through your business and experience consistent structure.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-67 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-67-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-67-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-55 \"><div  class=\"bi1 bm1 by1 bAC1 b1-55-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-55-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-55-lbl bf-lbl \" for=\"b1-55-1\">A documented process guides prospective clients through the journey from inquiry to confirmed engagement.<span  class=\"bAp1 bAq1 b1-55-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-55-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-55-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-55-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-55-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-55-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-55'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-55-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-55-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-55-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-55-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-55-ck-svg\n                    class=\"b1-55-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-55-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-55-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-55-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-55-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-55'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-55-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-55-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-55-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-55-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-55-ck-svg\n                    class=\"b1-55-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-55-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-55-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-55-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-55-err-msg bf-err-msg  by1 b1-55-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-56 \"><div  class=\"bi1 bm1 by1 bAC1 b1-56-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-56-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-56-lbl bf-lbl \" for=\"b1-56-1\">A documented client onboarding process prepares clients and internal teams for service delivery.<span  class=\"bAp1 bAq1 b1-56-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-56-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-56-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-56-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-56-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-56-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-56'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-56-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-56-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-56-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-56-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-56-ck-svg\n                    class=\"b1-56-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-56-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-56-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-56-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-56-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-56'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-56-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-56-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-56-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-56-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-56-ck-svg\n                    class=\"b1-56-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-56-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-56-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-56-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-56-err-msg bf-err-msg  by1 b1-56-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-57 \"><div  class=\"bi1 bm1 by1 bAC1 b1-57-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-57-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-57-lbl bf-lbl \" for=\"b1-57-1\">A documented client communication process defines response timelines, update frequency, and approved communication channels, and is consistently followed.<span  class=\"bAp1 bAq1 b1-57-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-57-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-57-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-57-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-57-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-57-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-57'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-57-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-57-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-57-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-57-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-57-ck-svg\n                    class=\"b1-57-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-57-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-57-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-57-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-57-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-57'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-57-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-57-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-57-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-57-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-57-ck-svg\n                    class=\"b1-57-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-57-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-57-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-57-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-57-err-msg bf-err-msg  by1 b1-57-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-58 \"><div  class=\"bi1 bm1 by1 bAC1 b1-58-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-58-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-58-lbl bf-lbl \" for=\"b1-58-1\">A documented escalation process defines how client concerns or complaints are reviewed, addressed, and resolved.<span  class=\"bAp1 bAq1 b1-58-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-58-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-58-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-58-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-58-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-58-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-58'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-58-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-58-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-58-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-58-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-58-ck-svg\n                    class=\"b1-58-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-58-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-58-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-58-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-58-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-58'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-58-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-58-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-58-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-58-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-58-ck-svg\n                    class=\"b1-58-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-58-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-58-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-58-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-58-err-msg bf-err-msg  by1 b1-58-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-59 \"><div  class=\"bi1 bm1 by1 bAC1 b1-59-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-59-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-59-lbl bf-lbl \" for=\"b1-59-1\">A documented closeout process is followed upon completion of services, including final deliverables, client confirmation, and feedback collection.<span  class=\"bAp1 bAq1 b1-59-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-59-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-59-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-59-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-59-1-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-59-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-59'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-59-1-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-59-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-59-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-59-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-59-ck-svg\n                    class=\"b1-59-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-59-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-59-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-59-1-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-59-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-59'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-59-1-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-59-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-59-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-59-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-59-ck-svg\n                    class=\"b1-59-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-59-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-59-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-59-err-inner 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It is designed to support operational clarity and structured improvement within your business.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">This assessment does not provide legal, financial, tax, accounting, or regulatory compliance advice. Any findings or recommendations are based solely on the information you supply and are meant to support organizational development and internal process improvements.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">By proceeding, you acknowledge that this diagnostic does not replace consultation with licensed legal, financial, tax, accounting, or regulatory professionals. You understand that independent professional guidance should be obtained when appropriate for your specific circumstances.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p style=\\\"margin: 0;\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">You further acknowledge that the accuracy and usefulness of your results depend on the completeness and accuracy of the information you provide.<\\\/p>\",\"valid\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-1-7\"},\"b1-8\":{\"typ\":\"radio\",\"lbl\":\"I acknowledge and agree to proceed.\",\"round\":true,\"opt\":[{\"lbl\":\"Yes\",\"check\":true},{\"lbl\":\"No\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-8\"},\"b1-9\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Business Snapshot\",\"titleHide\":false,\"subtitleHide\":true,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-9\"},\"b1-10\":{\"typ\":\"text\",\"lbl\":\"First Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-10\"},\"b1-11\":{\"typ\":\"text\",\"lbl\":\"Last Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-11\"},\"b1-12\":{\"typ\":\"text\",\"lbl\":\"Your primary leadership role in the business\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-12\",\"subtitle\":\"Example: Owner, Founder, CEO, Operations Manager\",\"subtitleHide\":true},\"b1-13\":{\"typ\":\"text\",\"lbl\":\"Business Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-13\",\"subtitleHide\":false},\"b1-14\":{\"typ\":\"text\",\"lbl\":\"Business Address\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-14\",\"subtitle\":\"Enter street address and unit number if applicable. City, state, and ZIP code will be entered in the next sections.\",\"subtitleHide\":true},\"b1-15\":{\"typ\":\"text\",\"lbl\":\"City\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-15\",\"subtitleHide\":false},\"b1-16\":{\"typ\":\"text\",\"lbl\":\"Zip Code\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-16\",\"subtitleHide\":false},\"b1-17\":{\"typ\":\"html-select\",\"lbl\":\"State\",\"opt\":[{\"lbl\":\"Alabama\",\"val\":\"Alabama\"},{\"lbl\":\"Alaska\",\"val\":\"Alaska\"},{\"lbl\":\"Arizona\",\"val\":\"Arizona\"},{\"lbl\":\"Arkansas\",\"val\":\"Arkansas\"},{\"lbl\":\"California\",\"val\":\"California\"},{\"lbl\":\"Colorado\",\"val\":\"Colorado\"},{\"lbl\":\"Connecticut\",\"val\":\"Connecticut\"},{\"lbl\":\"Delaware\",\"val\":\"Delaware\"},{\"lbl\":\"District of Columbia\",\"val\":\"District of Columbia\"},{\"lbl\":\"Florida\",\"val\":\"Florida\"},{\"lbl\":\"Georgia\",\"val\":\"Georgia\"},{\"lbl\":\"Hawaii\",\"val\":\"Hawaii\"},{\"lbl\":\"Idaho\",\"val\":\"Idaho\"},{\"lbl\":\"Illinois\",\"val\":\"Illinois\"},{\"lbl\":\"Indiana\",\"val\":\"Indiana\"},{\"lbl\":\"Iowa\",\"val\":\"Iowa\"},{\"lbl\":\"Kansas\",\"val\":\"Kansas\"},{\"lbl\":\"Kentucky\",\"val\":\"Kentucky\"},{\"lbl\":\"Louisiana\",\"val\":\"Louisiana\"},{\"lbl\":\"Maine\",\"val\":\"Maine\"},{\"lbl\":\"Maryland\",\"val\":\"Maryland\"},{\"lbl\":\"Massachusetts\",\"val\":\"Massachusetts\"},{\"lbl\":\"Michigan\",\"val\":\"Michigan\"},{\"lbl\":\"Minnesota\",\"val\":\"Minnesota\"},{\"lbl\":\"Mississippi\",\"val\":\"Mississippi\"},{\"lbl\":\"Missouri\",\"val\":\"Missouri\"},{\"lbl\":\"Montana\",\"val\":\"Montana\"},{\"lbl\":\"Nebraska\",\"val\":\"Nebraska\"},{\"lbl\":\"Nevada\",\"val\":\"Nevada\"},{\"lbl\":\"New Hampshire\",\"val\":\"New Hampshire\"},{\"lbl\":\"New Jersey\",\"val\":\"New Jersey\"},{\"lbl\":\"New Mexico\",\"val\":\"New Mexico\"},{\"lbl\":\"New York\",\"val\":\"New York\"},{\"lbl\":\"North Carolina\",\"val\":\"North Carolina\"},{\"lbl\":\"North Dakota\",\"val\":\"North Dakota\"},{\"lbl\":\"Ohio\",\"val\":\"Ohio\"},{\"lbl\":\"Oklahoma\",\"val\":\"Oklahoma\"},{\"lbl\":\"Oregon\",\"val\":\"Oregon\"},{\"lbl\":\"Pennsylvania\",\"val\":\"Pennsylvania\"},{\"lbl\":\"Rhode Island\",\"val\":\"Rhode Island\"},{\"lbl\":\"South Carolina\",\"val\":\"South Carolina\"},{\"lbl\":\"South Dakota\",\"val\":\"South Dakota\"},{\"lbl\":\"Tennessee\",\"val\":\"Tennessee\"},{\"lbl\":\"Texas\",\"val\":\"Texas\"},{\"lbl\":\"Utah\",\"val\":\"Utah\"},{\"lbl\":\"Vermont\",\"val\":\"Vermont\"},{\"lbl\":\"Virginia\",\"val\":\"Virginia\"},{\"lbl\":\"Washington\",\"val\":\"Washington\"},{\"lbl\":\"West Virginia\",\"val\":\"West Virginia\"},{\"lbl\":\"Wisconsin\",\"val\":\"Wisconsin\"},{\"lbl\":\"Wyoming\",\"val\":\"Wyoming\"}],\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-17\",\"customType\":null},\"b1-18\":{\"typ\":\"email\",\"lbl\":\"Email\",\"phHide\":false,\"pattern\":\"^[^$_bf_$s@]+@[^$_bf_$s@]+$_bf_$.[^$_bf_$s@]+$\",\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"invalid\":{\"dflt\":\"<p style=\\\"margin:0\\\">Please, enter a valid email address<\\\/p>\",\"show\":true},\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true,\"custom\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"email-1-18\"},\"b1-19\":{\"typ\":\"number\",\"lbl\":\"Phone Number\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"invalid\":{\"dflt\":\"<p style=\\\"margin:0\\\">Please, enter only numbers<\\\/p>\",\"show\":true},\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"number-1-19\"},\"b1-20\":{\"typ\":\"text\",\"lbl\":\"Website\",\"phHide\":false,\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-20\",\"subtitleHide\":false},\"b1-21\":{\"typ\":\"textarea\",\"lbl\":\"List the core services your business actively delivers to clients. Be specific and include only services that are currently offered and generating or intended to generate revenue.\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"textarea-1-21\"},\"b1-23\":{\"typ\":\"html-select\",\"lbl\":\"Years in Operation\",\"opt\":[{\"lbl\":\"Less than 1 year\"},{\"lbl\":\"1 to 3 years\"},{\"lbl\":\"3 to 5 years\"},{\"lbl\":\"5 to 10 years\"},{\"lbl\":\"10 or more years\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-23\",\"subtitleHide\":false},\"b1-24\":{\"typ\":\"html-select\",\"lbl\":\"Number of Team Members (Including the Owner)\",\"opt\":[{\"lbl\":\"The owner is the only team member\"},{\"lbl\":\"2 to 3 team members\"},{\"lbl\":\"4 to 6 team members\"},{\"lbl\":\"7 to 10 team members\"},{\"lbl\":\"11 or more team members\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-24\",\"subtitle\":\"Count all individuals with defined roles in the business, including employees and independent contractors.\",\"subtitleHide\":true},\"b1-25\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently have any written policies or procedures in place?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-25\"},\"b1-26\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently use accounting software to manage finances?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-26\"},\"b1-27\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently use any software or system to track tasks or projects?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-27\"},\"b1-28\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Directions\",\"titleHide\":false,\"subtitleHide\":true,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-28\"},\"b1-29\":{\"typ\":\"html\",\"adminLbl\":\"HTML\",\"layout\":{\"autoHeight\":1},\"adminLblHide\":true,\"content\":\"<p>Each statement in this assessment must be answered with either <b>Yes<\\\/b> or <b>No<\\\/b>.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">Select <b>Yes<\\\/b> only if the process is written down and consistently used in your daily operations.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">If the process is not written down, not consistently followed, or exists only in memory, select <b>No<\\\/b>.<\\\/p>\\n<p style=\\\"margin: 0;\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">Answer based on what is true today.<b><\\\/b><\\\/p>\",\"valid\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-1-29\"},\"b1-30\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 1: Business Records\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-30\",\"subtitle\":\"How key documents and policies are organized, current, and consistently maintained.\"},\"b1-31\":{\"typ\":\"radio\",\"lbl\":\"Company policies and procedures are documented, centralized, and actively used as the standard reference for business operations.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-31\"},\"b1-32\":{\"typ\":\"radio\",\"lbl\":\"A documented retention and review practice exists to ensure business records are periodically reviewed, updated, archived, or removed as appropriate.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-32\"},\"b1-33\":{\"typ\":\"radio\",\"lbl\":\"Business records are securely stored and backed up to prevent loss or unauthorized access.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-33\"},\"b1-34\":{\"typ\":\"radio\",\"lbl\":\"Required business documents, including licenses, insurance, registrations, and certifications, are actively monitored to ensure they remain current.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-34\"},\"b1-35\":{\"typ\":\"radio\",\"lbl\":\"A documented filing system with a clear, repeatable structure is consistently used to organize all required business records.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-35\"},\"b1-36\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 2: Financial Management\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-36\",\"subtitle\":\"How business income and expenses are structured, guided by a plan, and reviewed on a scheduled basis.\"},\"b1-37\":{\"typ\":\"radio\",\"lbl\":\"Business finances are kept separate from personal finances through dedicated business bank accounts and payment systems.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-37\"},\"b1-38\":{\"typ\":\"radio\",\"lbl\":\"Income and expenses are recorded consistently using an established accounting system or software.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-38\"},\"b1-39\":{\"typ\":\"radio\",\"lbl\":\"A documented budget is in place and used to guide financial decisions and control overall business expenses.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-39\"},\"b1-40\":{\"typ\":\"radio\",\"lbl\":\"Client payment terms, including due dates and refund or cancellation policies, are defined in writing and consistently applied.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true,\"msg\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\"}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-40\"},\"b1-41\":{\"typ\":\"radio\",\"lbl\":\"Financial performance is reviewed on a scheduled basis using documented reports such as income statements, expense summaries, or cash flow reports.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-41\"},\"b1-42\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 3: Service Structure\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-42\",\"subtitle\":\"How services are defined, organized, and delivered in a repeatable way.\"},\"b1-43\":{\"typ\":\"radio\",\"lbl\":\"A written list of all core services offered by the business is maintained and up to date.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-43\"},\"b1-44\":{\"typ\":\"radio\",\"lbl\":\"Service delivery steps are organized in a clear, sequential format that guides execution from start to finish.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-44\"},\"b1-45\":{\"typ\":\"radio\",\"lbl\":\"Criteria are defined in writing for determining when a service request should be accepted, modified, or declined.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-45\"},\"b1-46\":{\"typ\":\"radio\",\"lbl\":\"A documented process exists for handling changes to the scope of work.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-46\"},\"b1-47\":{\"typ\":\"radio\",\"lbl\":\"A documented quality review step is completed before final delivery to ensure standards are met.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-47\"},\"b1-48\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 4: Team Infrastructure\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-48\",\"subtitle\":\"How roles, tools, and training support consistent execution.\"},\"b1-49\":{\"typ\":\"radio\",\"lbl\":\"Roles and responsibilities are clearly defined and documented for each team member.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-49\"},\"b1-50\":{\"typ\":\"radio\",\"lbl\":\"Business tools, software, and resources that support service delivery or internal operations are documented, clearly defined by use, and accessible to all relevant team members.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-50\"},\"b1-51\":{\"typ\":\"radio\",\"lbl\":\"A documented onboarding process exists to prepare new team members for their responsibilities.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-51\"},\"b1-52\":{\"typ\":\"radio\",\"lbl\":\"A documented internal training process ensures that team members are trained consistently and can perform their responsibilities independently.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-52\"},\"b1-53\":{\"typ\":\"radio\",\"lbl\":\"A documented process exists for identifying, tracking, and resolving internal issues.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-53\"},\"b1-54\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 5: Client Engagement\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-54\",\"subtitle\":\"How clients move through your business and experience consistent structure.\"},\"b1-55\":{\"typ\":\"radio\",\"lbl\":\"A documented process guides prospective clients through the journey from inquiry to confirmed engagement.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-55\"},\"b1-56\":{\"typ\":\"radio\",\"lbl\":\"A documented client onboarding process prepares clients and internal teams for service delivery.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-56\"},\"b1-57\":{\"typ\":\"radio\",\"lbl\":\"A documented client communication process defines response timelines, update frequency, and approved communication channels, and is consistently followed.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-57\"},\"b1-58\":{\"typ\":\"radio\",\"lbl\":\"A documented escalation process defines how client concerns or complaints are reviewed, addressed, and resolved.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-58\"},\"b1-59\":{\"typ\":\"radio\",\"lbl\":\"A documented closeout process is followed upon completion of services, including final deliverables, client confirmation, and feedback collection.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-59\"},\"b1-60\":{\"typ\":\"html\",\"adminLbl\":\"HTML\",\"layout\":{\"autoHeight\":1},\"adminLblHide\":true,\"content\":\"<p data-start=\\\"326\\\" data-end=\\\"365\\\">Before you click the submit button, take a moment to review your responses.<\\\/p>\\n<p data-start=\\\"326\\\" data-end=\\\"365\\\">&nbsp;<\\\/p>\\n<p data-start=\\\"367\\\" data-end=\\\"493\\\">This self-assessment is most helpful when it reflects your current structure as it truly exists, not as you hope it functions.<\\\/p>\\n<p data-start=\\\"367\\\" data-end=\\\"493\\\">&nbsp;<\\\/p>\\n<p data-start=\\\"495\\\" data-end=\\\"673\\\">If you marked &ldquo;Yes,&rdquo; ensure the process is documented and consistently used.<\\\/p>\\n<p data-start=\\\"495\\\" data-end=\\\"673\\\"><br data-start=\\\"571\\\" data-end=\\\"574\\\" \\\/>If you marked &ldquo;No,&rdquo; that response highlights an opportunity to strengthen your business foundation.<\\\/p>\\n<p style=\\\"margin: 0;\\\">&nbsp;<\\\/p>\\n<p data-start=\\\"675\\\" data-end=\\\"772\\\">When you are satisfied that your responses accurately reflect your operations, click the submit 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Purpose. \",\"_bf_site_url\":\"https:\\\/\\\/mccarty-consulting.com\\\/nl\",\"_bf_wp_local_codes\":\"nl-NL\",\"_bf_separator\":\"__bf__\",\"_bf_post_id\":\"\",\"_bf_post_name\":\"\",\"_bf_post_title\":\"\",\"_bf_post_date\":\"\",\"_bf_post_modified_date\":\"\",\"_bf_post_url\":\"\",\"_bf_is_user_logged_in\":\"logged_out\",\"_bf_entry_id\":\"\",\"_bf_back_view\":\"https:\\\/\\\/mccarty-consulting.com\\\/nl\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/720\"},\"paymentCallbackUrl\":\"https:\\\/\\\/mccarty-consulting.com\\\/nl\\\/wp-json\\\/bitform\\\/v1\\\/payments\\\/razorpay\",\"gRecaptchaSiteKey\":null,\"gRecaptchaVersion\":null,\"turnstileSiteKey\":null,\"hCaptchaSiteKey\":null,\"formInfo\":{\"multiStepSettings\":{\"validateOnStepChange\":true,\"maintainStepHistory\":true,\"saveProgress\":true,\"showPercentage\":true}}}\n        };\n      }       <\/script>\n    [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"\n      <div id=\"bitforms_1_720_2\" class=\"bit-form bCk1 bCl1 bDZ1 _frm-bg-b1\">\n      \n          <form novalidate id=\"form-bitforms_1_720_2\" class=\"bCL1 bCM1 _frm-b1\"  method='post'>\n              <input type=\"text\" class=\"d-none\" name=\"csrf\" value=\"InkvAnFjvVjs6o6\/wlFS1ws9wOtLQGAq9FnNnluauFQ=\">\n              <input type=\"text\" class=\"d-none\" name=\"t_identity\" value=\"Fp0W8DtuRFpI489GLrV2kP4pA5JxXIYoAIZa3vkCANM=\">\n              \n        <input type=\"text\" class=\"d-none\" name=\"b_h_t\" value=\"WDJKcGRHWnZjbTF6WHpGZk1UYzNOelk0TlRZMU1GOD0=\">\n        <input type=\"text\" class=\"d-none\" name=\"WDJKcGRHWnZjbTF6WHpGZk1UYzNOelk0TlRZMU1GOD0=\" required>\n      \n              <input type=\"text\" class=\"d-none\" name=\"bitforms_id\" value=\"bitforms_1\">\n                  \n      <div class='bCP1 _frm-b1-stp-cntnr _frm-b-stp-cntnr'>\n        \n        <div class='bCj1 _frm-b1-stp-wrpr _frm-b-stp-wrpr'>\n        <div class=\"bi1 _frm-b1-stp-progress-wrpr\">\n      <div class=\"_frm-b1-stp-progress\">\n        <div class=\"bH1 bv1 bCi1 _frm-b1-stp-progress-bar\">\n          <div class=\"bH1 bL1 be1 bf1 bg1 bCN1 bDS1 _frm-b1-progress-fill\" style=\"width: 0%;\">\n            0%\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n          <div class='bH1 bh1 _frm-b1-stp-cntnt-wrpr _frm-b-stp-cntnt-wrpr'>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt \" data-step=\"1\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-6 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-6-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-6-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-6-title bf-title \">\n      \n      Acknowledgement\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-7 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-7-fld-wrp bf-fld-wrp \"\n      >\n        <p class=\"MsoNormal\">The Business Structure Diagnostic is provided for educational and consulting purposes only. It is designed to support operational clarity and structured improvement within your business.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">This assessment does not provide legal, financial, tax, accounting, or regulatory compliance advice. Any findings or recommendations are based solely on the information you supply and are meant to support organizational development and internal process improvements.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">By proceeding, you acknowledge that this diagnostic does not replace consultation with licensed legal, financial, tax, accounting, or regulatory professionals. You understand that independent professional guidance should be obtained when appropriate for your specific circumstances.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p style=\"margin: 0;\">&nbsp;<\/p>\n<p class=\"MsoNormal\">You further acknowledge that the accuracy and usefulness of your results depend on the completeness and accuracy of the information you provide.<\/p>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-8 \"><div  class=\"bi1 bm1 by1 bAC1 b1-8-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-8-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-8-lbl bf-lbl \" for=\"b1-8-2\">I acknowledge and agree to proceed.<span  class=\"bAp1 bAq1 b1-8-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-8-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-8-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-8-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-8-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-8-ci bf-ci \"\n              value=\"Yes\"\n              checked='1'\n              name='radio-1-8'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-8-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-8-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-8-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-8-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-8-ck-svg\n                    class=\"b1-8-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-8-ct bf-ct \"\n              >\n                Yes\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-8-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-8-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-8-ci bf-ci \"\n              value=\"No\"\n              \n              name='radio-1-8'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-8-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-8-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-8-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-8-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-8-ck-svg\n                    class=\"b1-8-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-8-ct bf-ct \"\n              >\n                No\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-8-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-8-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-8-err-msg bf-err-msg  by1 b1-8-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"2\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-9 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-9-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-9-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-9-title bf-title \">\n      \n      Business Snapshot\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-10 \"><div  class=\"bi1 bm1 by1 bAC1 b1-10-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-10-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-10-lbl bf-lbl \" for=\"b1-10-2\">First Name<span  class=\"bAp1 bAq1 b1-10-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-10-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-10-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-10-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-10-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-10'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-10-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-10-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-10-err-msg bf-err-msg  by1 b1-10-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-11 \"><div  class=\"bi1 bm1 by1 bAC1 b1-11-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-11-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-11-lbl bf-lbl \" for=\"b1-11-2\">Last Name<span  class=\"bAp1 bAq1 b1-11-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-11-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-11-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-11-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-11-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-11'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-11-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-11-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-11-err-msg bf-err-msg  by1 b1-11-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-12 \"><div  class=\"bi1 bm1 by1 bAC1 b1-12-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-12-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-12-lbl bf-lbl \" for=\"b1-12-2\">Your primary leadership role in the business<span  class=\"bAp1 bAq1 b1-12-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-12-sub-titl bf-sub-titl \">Example: Owner, Founder, CEO, Operations Manager<\/div><\/div>\n  <div  class=\"b1-12-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-12-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-12-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-12-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-12'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-12-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-12-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-12-err-msg bf-err-msg  by1 b1-12-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-13 \"><div  class=\"bi1 bm1 by1 bAC1 b1-13-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-13-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-13-lbl bf-lbl \" for=\"b1-13-2\">Business Name<span  class=\"bAp1 bAq1 b1-13-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-13-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-13-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-13-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-13-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-13'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-13-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-13-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-13-err-msg bf-err-msg  by1 b1-13-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-14 \"><div  class=\"bi1 bm1 by1 bAC1 b1-14-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-14-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-14-lbl bf-lbl \" for=\"b1-14-2\">Business Address<span  class=\"bAp1 bAq1 b1-14-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-14-sub-titl bf-sub-titl \">Enter street address and unit number if applicable. City, state, and ZIP code will be entered in the next sections.<\/div><\/div>\n  <div  class=\"b1-14-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-14-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-14-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-14-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-14'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-14-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-14-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-14-err-msg bf-err-msg  by1 b1-14-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-15 \"><div  class=\"bi1 bm1 by1 bAC1 b1-15-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-15-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-15-lbl bf-lbl \" for=\"b1-15-2\">City<span  class=\"bAp1 bAq1 b1-15-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-15-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-15-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-15-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-15-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-15'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-15-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-15-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-15-err-msg bf-err-msg  by1 b1-15-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-17 \"><div  class=\"bi1 bm1 by1 bAC1 b1-17-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-17-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-17-lbl bf-lbl \" for=\"b1-17-2\">State<span  class=\"bAp1 bAq1 b1-17-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-17-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-17-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-17-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-17-fld bf-fld  \"\n          \n          \n          name='html-select-1-17'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Alabama\"\n              \n              \n            >\n              Alabama\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Alaska\"\n              \n              \n            >\n              Alaska\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Arizona\"\n              \n              \n            >\n              Arizona\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Arkansas\"\n              \n              \n            >\n              Arkansas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"California\"\n              \n              \n            >\n              California\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Colorado\"\n              \n              \n            >\n              Colorado\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Connecticut\"\n              \n              \n            >\n              Connecticut\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Delaware\"\n              \n              \n            >\n              Delaware\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"District of Columbia\"\n              \n              \n            >\n              District of Columbia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Florida\"\n              \n              \n            >\n              Florida\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Georgia\"\n              \n              \n            >\n              Georgia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Hawaii\"\n              \n              \n            >\n              Hawaii\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Idaho\"\n              \n              \n            >\n              Idaho\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Illinois\"\n              \n              \n            >\n              Illinois\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Indiana\"\n              \n              \n            >\n              Indiana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Iowa\"\n              \n              \n            >\n              Iowa\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Kansas\"\n              \n              \n            >\n              Kansas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Kentucky\"\n              \n              \n            >\n              Kentucky\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Louisiana\"\n              \n              \n            >\n              Louisiana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Maine\"\n              \n              \n            >\n              Maine\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Maryland\"\n              \n              \n            >\n              Maryland\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Massachusetts\"\n              \n              \n            >\n              Massachusetts\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Michigan\"\n              \n              \n            >\n              Michigan\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Minnesota\"\n              \n              \n            >\n              Minnesota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Mississippi\"\n              \n              \n            >\n              Mississippi\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Missouri\"\n              \n              \n            >\n              Missouri\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Montana\"\n              \n              \n            >\n              Montana\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Nebraska\"\n              \n              \n            >\n              Nebraska\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Nevada\"\n              \n              \n            >\n              Nevada\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Hampshire\"\n              \n              \n            >\n              New Hampshire\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Jersey\"\n              \n              \n            >\n              New Jersey\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New Mexico\"\n              \n              \n            >\n              New Mexico\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"New York\"\n              \n              \n            >\n              New York\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"North Carolina\"\n              \n              \n            >\n              North Carolina\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"North Dakota\"\n              \n              \n            >\n              North Dakota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Ohio\"\n              \n              \n            >\n              Ohio\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Oklahoma\"\n              \n              \n            >\n              Oklahoma\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Oregon\"\n              \n              \n            >\n              Oregon\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Pennsylvania\"\n              \n              \n            >\n              Pennsylvania\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Rhode Island\"\n              \n              \n            >\n              Rhode Island\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"South Carolina\"\n              \n              \n            >\n              South Carolina\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"South Dakota\"\n              \n              \n            >\n              South Dakota\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Tennessee\"\n              \n              \n            >\n              Tennessee\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Texas\"\n              \n              \n            >\n              Texas\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Utah\"\n              \n              \n            >\n              Utah\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Vermont\"\n              \n              \n            >\n              Vermont\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Virginia\"\n              \n              \n            >\n              Virginia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Washington\"\n              \n              \n            >\n              Washington\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"West Virginia\"\n              \n              \n            >\n              West Virginia\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Wisconsin\"\n              \n              \n            >\n              Wisconsin\n            <\/option><option\n              \n              class=\"b1-17-slct-optn bf-slct-optn \"\n              value=\"Wyoming\"\n              \n              \n            >\n              Wyoming\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-17-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-17-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-17-err-msg bf-err-msg  by1 b1-17-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-16 \"><div  class=\"bi1 bm1 by1 bAC1 b1-16-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-16-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-16-lbl bf-lbl \" for=\"b1-16-2\">Zip Code<span  class=\"bAp1 bAq1 b1-16-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-16-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-16-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-16-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-16-fld bf-fld \"\n        type=\"text\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='text-1-16'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-16-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-16-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-16-err-msg bf-err-msg  by1 b1-16-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-18 \"><div  class=\"bi1 bm1 by1 bAC1 b1-18-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-18-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-18-lbl bf-lbl \" for=\"b1-18-2\">Email<span  class=\"bAp1 bAq1 b1-18-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-18-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-18-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-18-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-18-fld bf-fld \"\n        type=\"email\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='email-1-18'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-18-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-18-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-18-err-msg bf-err-msg  by1 b1-18-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-19 \"><div  class=\"bi1 bm1 by1 bAC1 b1-19-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-19-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-19-lbl bf-lbl \" for=\"b1-19-2\">Phone Number<span  class=\"bAp1 bAq1 b1-19-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-19-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-19-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-19-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-19-fld bf-fld \"\n        type=\"number\"\n        required\n        \n        \n        \n        \n        \n        \n        \n        name='number-1-19'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-19-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-19-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-19-err-msg bf-err-msg  by1 b1-19-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-20 \"><div  class=\"bi1 bm1 by1 bAC1 b1-20-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-20-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-20-lbl bf-lbl \" for=\"b1-20-2\">Website<\/label><\/div>\n  <div  class=\"b1-20-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-20-inp-fld-wrp bf-inp-fld-wrp \">\n      <input\n        \n        id=\"b1-20-2\"\n        \n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-20-fld bf-fld \"\n        type=\"text\"\n        \n        \n        \n        \n        \n        \n        \n        \n        name='text-1-20'\n        \n        \n      \/>\n      \n      \n    <\/div>\n    \n    \n    <div class=\"bz1 bAA1 bAB1 b1-20-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-20-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-20-err-msg bf-err-msg  by1 b1-20-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-21 \"><div  class=\"bi1 bm1 by1 bAC1 b1-21-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-21-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-21-lbl bf-lbl \" for=\"b1-21-2\">List the core services your business actively delivers to clients. Be specific and include only services that are currently offered and generating or intended to generate revenue.<span  class=\"bAp1 bAq1 b1-21-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-21-inp-wrp bf-inp-wrp \">\n    <div  class=\"bl1 bm1 b1-21-inp-fld-wrp bf-inp-fld-wrp \">\n      <textarea\n        \n        id=\"b1-21-2\"\n        class=\"bC1 bI1 bJ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAQ1 bAR1 bAT1 bAU1 bAV1 bAW1 bAX1 bAY1 bAZ1 bAa1 bAb1 bAc1 bAd1 bAe1 bAf1 bAg1 bAh1 bAi1 bAj1 bAk1 bCm1 bCy1 bCz1 bDA1 bDB1 bDC1 bDD1 bDE1 bDF1 bDG1 bDH1 bDI1 b1-21-fld bf-fld \"\n        required\n        \n        \n        \n        \n        name='textarea-1-21'\n      ><\/textarea>\n      \n      \n    <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-21-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-21-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-21-err-msg bf-err-msg  by1 b1-21-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-23 \"><div  class=\"bi1 bm1 by1 bAC1 b1-23-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-23-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-23-lbl bf-lbl \" for=\"b1-23-2\">Years in Operation<span  class=\"bAp1 bAq1 b1-23-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-23-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-23-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-23-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-23-fld bf-fld  \"\n          \n          \n          name='html-select-1-23'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"Less than 1 year\"\n              \n              \n            >\n              Less than 1 year\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"1 to 3 years\"\n              \n              \n            >\n              1 to 3 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"3 to 5 years\"\n              \n              \n            >\n              3 to 5 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"5 to 10 years\"\n              \n              \n            >\n              5 to 10 years\n            <\/option><option\n              \n              class=\"b1-23-slct-optn bf-slct-optn \"\n              value=\"10 or more years\"\n              \n              \n            >\n              10 or more years\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-23-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-23-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-23-err-msg bf-err-msg  by1 b1-23-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-24 \"><div  class=\"bi1 bm1 by1 bAC1 b1-24-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-24-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-24-lbl bf-lbl \" for=\"b1-24-2\">Number of Team Members (Including the Owner)<span  class=\"bAp1 bAq1 b1-24-req-smbl bf-req-smbl \">*<\/span><\/label><div  class=\"bA1 bH1 bj1 bo1 bAl1 bAr1 bAs1 bAt1 bAu1 bDK1 b1-24-sub-titl bf-sub-titl \">Count all individuals with defined roles in the business, including employees and independent contractors.<\/div><\/div>\n  <div  class=\"b1-24-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-24-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-24-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-24-fld bf-fld  \"\n          \n          \n          name='html-select-1-24'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"The owner is the only team member\"\n              \n              \n            >\n              The owner is the only team member\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"2 to 3 team members\"\n              \n              \n            >\n              2 to 3 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"4 to 6 team members\"\n              \n              \n            >\n              4 to 6 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"7 to 10 team members\"\n              \n              \n            >\n              7 to 10 team members\n            <\/option><option\n              \n              class=\"b1-24-slct-optn bf-slct-optn \"\n              value=\"11 or more team members\"\n              \n              \n            >\n              11 or more team members\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-24-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-24-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-24-err-msg bf-err-msg  by1 b1-24-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-25 \"><div  class=\"bi1 bm1 by1 bAC1 b1-25-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-25-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-25-lbl bf-lbl \" for=\"b1-25-2\">Do you currently have any written policies or procedures in place?<span  class=\"bAp1 bAq1 b1-25-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-25-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-25-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-25-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-25-fld bf-fld  \"\n          \n          \n          name='html-select-1-25'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-25-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-25-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-25-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-25-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-25-err-msg bf-err-msg  by1 b1-25-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-27 \"><div  class=\"bi1 bm1 by1 bAC1 b1-27-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-27-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-27-lbl bf-lbl \" for=\"b1-27-2\">Do you currently use any software or system to track tasks or projects?<span  class=\"bAp1 bAq1 b1-27-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-27-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-27-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-27-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-27-fld bf-fld  \"\n          \n          \n          name='html-select-1-27'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-27-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-27-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-27-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-27-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-27-err-msg bf-err-msg  by1 b1-27-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-26 \"><div  class=\"bi1 bm1 by1 bAC1 b1-26-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-26-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-26-lbl bf-lbl \" for=\"b1-26-2\">Do you currently use accounting software to manage finances?<span  class=\"bAp1 bAq1 b1-26-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-26-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"b1-26-inp-fld-wrp bf-inp-fld-wrp \"\n      >\n        <select\n          \n          id=\"b1-26-2\"\n          class=\"bC1 bJ1 bX1 bZ1 bp1 br1 bs1 bAM1 bAN1 bAO1 bAP1 bAQ1 bAR1 bAS1 bAT1 bAU1 bAW1 bAX1 bAY1 bAe1 bAf1 bAh1 bAi1 bAj1 bAv1 bAw1 bAx1 bAy1 bAz1 bBA1 bBB1 bBC1 bCy1 bCz1 bDA1 bDB1 bDF1 bDG1 bDH1 bDI1 b1-26-fld bf-fld  \"\n          \n          \n          name='html-select-1-26'\n          value=\"\"\n        >\n          \n          <option\n              \n              class=\"b1-26-slct-optn bf-slct-optn \"\n              value=\"YES\"\n              \n              \n            >\n              YES\n            <\/option><option\n              \n              class=\"b1-26-slct-optn bf-slct-optn \"\n              value=\"NO\"\n              \n              \n            >\n              NO\n            <\/option>\n        <\/select>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-26-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-26-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-26-err-msg bf-err-msg  by1 b1-26-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"3\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-2 \"><div \n      \n      class=\"bA1 bH1 bL1 bh1 b1-2-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-2-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-2-title bf-title \">\n      \n      THE BUSINESS STRUCTURE DIAGNOSTIC\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-2-sub-titl bf-sub-titl \">\n      \n      A FIVE-DOMAIN ASSESSMENT FOR SERVICE-BASED SMALL BUSINESS LEADERS\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-3 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-3-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-3-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-4 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-4-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-4-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-4-title bf-title \">\n      \n      Introduction\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-62 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-62-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-62-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-5 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-5-fld-wrp bf-fld-wrp \"\n      >\n        <p class=\"MsoNormal\">The Business Structure Diagnostic is a five-domain assessment created to help service-based small business leaders evaluate the strength and consistency of their operational structure. This diagnostic focuses on foundational areas that influence daily operations and long-term sustainability:<\/p>\n<ul>\n<li class=\"MsoNormal\">Business Records<\/li>\n<li class=\"MsoNormal\">Financial Management<\/li>\n<li class=\"MsoNormal\">Service Structure<\/li>\n<li class=\"MsoNormal\">Team Infrastructure<\/li>\n<li class=\"MsoNormal\">Client Engagement&nbsp;&nbsp;<\/li>\n<\/ul>\n<p class=\"MsoNormal\">The purpose of this self-assessment is to help you identify where systems are clearly documented and actively used, and where further development may be needed.<\/p>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-28 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-28-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-28-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-28-title bf-title \">\n      \n      Directions\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-29 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-29-fld-wrp bf-fld-wrp \"\n      >\n        <p>Each statement in this assessment must be answered with either <b>Yes<\/b> or <b>No<\/b>.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Select <b>Yes<\/b> only if the process is written down and consistently used in your daily operations.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">If the process is not written down, not consistently followed, or exists only in memory, select <b>No<\/b>.<\/p>\n<p style=\"margin: 0;\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Answer based on what is true today.<b><\/b><\/p>\n      <\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"4\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-30 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-30-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-30-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-30-title bf-title \">\n      \n      Domain 1: Business Records\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-30-sub-titl bf-sub-titl \">\n      \n      How key documents and policies are organized, current, and consistently maintained.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-63 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-63-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-63-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-31 \"><div  class=\"bi1 bm1 by1 bAC1 b1-31-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-31-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-31-lbl bf-lbl \" for=\"b1-31-2\">Company policies and procedures are documented, centralized, and actively used as the standard reference for business operations.<span  class=\"bAp1 bAq1 b1-31-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-31-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-31-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-31-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-31-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-31-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-31'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-31-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-31-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-31-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-31-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-31-ck-svg\n                    class=\"b1-31-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-31-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-31-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-31-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-31-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-31'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-31-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-31-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-31-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-31-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-31-ck-svg\n                    class=\"b1-31-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-31-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-31-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-31-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-31-err-msg bf-err-msg  by1 b1-31-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-35 \"><div  class=\"bi1 bm1 by1 bAC1 b1-35-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-35-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-35-lbl bf-lbl \" for=\"b1-35-2\">A documented filing system with a clear, repeatable structure is consistently used to organize all required business records.<span  class=\"bAp1 bAq1 b1-35-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-35-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-35-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-35-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-35-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-35-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-35'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-35-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-35-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-35-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-35-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-35-ck-svg\n                    class=\"b1-35-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-35-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-35-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-35-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-35-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-35'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-35-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-35-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-35-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-35-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-35-ck-svg\n                    class=\"b1-35-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-35-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-35-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-35-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-35-err-msg bf-err-msg  by1 b1-35-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-34 \"><div  class=\"bi1 bm1 by1 bAC1 b1-34-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-34-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-34-lbl bf-lbl \" for=\"b1-34-2\">Required business documents, including licenses, insurance, registrations, and certifications, are actively monitored to ensure they remain current.<span  class=\"bAp1 bAq1 b1-34-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-34-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-34-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-34-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-34-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-34-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-34'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-34-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-34-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-34-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-34-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-34-ck-svg\n                    class=\"b1-34-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-34-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-34-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-34-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-34-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-34'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-34-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-34-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-34-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-34-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-34-ck-svg\n                    class=\"b1-34-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-34-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-34-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-34-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-34-err-msg bf-err-msg  by1 b1-34-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-33 \"><div  class=\"bi1 bm1 by1 bAC1 b1-33-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-33-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-33-lbl bf-lbl \" for=\"b1-33-2\">Business records are securely stored and backed up to prevent loss or unauthorized access.<span  class=\"bAp1 bAq1 b1-33-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-33-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-33-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-33-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-33-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-33-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-33'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-33-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-33-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-33-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-33-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-33-ck-svg\n                    class=\"b1-33-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-33-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-33-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-33-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-33-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-33'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-33-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-33-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-33-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-33-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-33-ck-svg\n                    class=\"b1-33-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-33-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-33-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-33-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-33-err-msg bf-err-msg  by1 b1-33-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-32 \"><div  class=\"bi1 bm1 by1 bAC1 b1-32-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-32-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-32-lbl bf-lbl \" for=\"b1-32-2\">A documented retention and review practice exists to ensure business records are periodically reviewed, updated, archived, or removed as appropriate.<span  class=\"bAp1 bAq1 b1-32-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-32-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-32-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-32-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-32-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-32-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-32'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-32-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-32-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-32-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-32-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-32-ck-svg\n                    class=\"b1-32-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-32-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-32-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-32-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-32-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-32'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-32-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-32-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-32-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-32-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-32-ck-svg\n                    class=\"b1-32-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-32-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-32-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-32-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-32-err-msg bf-err-msg  by1 b1-32-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"5\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-36 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-36-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-36-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-36-title bf-title \">\n      \n      Domain 2: Financial Management\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-36-sub-titl bf-sub-titl \">\n      \n      How business income and expenses are structured, guided by a plan, and reviewed on a scheduled basis.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-64 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-64-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-64-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-37 \"><div  class=\"bi1 bm1 by1 bAC1 b1-37-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-37-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-37-lbl bf-lbl \" for=\"b1-37-2\">Business finances are kept separate from personal finances through dedicated business bank accounts and payment systems.<span  class=\"bAp1 bAq1 b1-37-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-37-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-37-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-37-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-37-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-37-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-37'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-37-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-37-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-37-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-37-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-37-ck-svg\n                    class=\"b1-37-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-37-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-37-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-37-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-37-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-37'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-37-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-37-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-37-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-37-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-37-ck-svg\n                    class=\"b1-37-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-37-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-37-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-37-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-37-err-msg bf-err-msg  by1 b1-37-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-38 \"><div  class=\"bi1 bm1 by1 bAC1 b1-38-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-38-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-38-lbl bf-lbl \" for=\"b1-38-2\">Income and expenses are recorded consistently using an established accounting system or software.<span  class=\"bAp1 bAq1 b1-38-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-38-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-38-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-38-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-38-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-38-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-38'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-38-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-38-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-38-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-38-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-38-ck-svg\n                    class=\"b1-38-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-38-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-38-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-38-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-38-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-38'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-38-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-38-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-38-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-38-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-38-ck-svg\n                    class=\"b1-38-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-38-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-38-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-38-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-38-err-msg bf-err-msg  by1 b1-38-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-39 \"><div  class=\"bi1 bm1 by1 bAC1 b1-39-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-39-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-39-lbl bf-lbl \" for=\"b1-39-2\">A documented budget is in place and used to guide financial decisions and control overall business expenses.<span  class=\"bAp1 bAq1 b1-39-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-39-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-39-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-39-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-39-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-39-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-39'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-39-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-39-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-39-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-39-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-39-ck-svg\n                    class=\"b1-39-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-39-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-39-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-39-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-39-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-39'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-39-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-39-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-39-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-39-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-39-ck-svg\n                    class=\"b1-39-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-39-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-39-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-39-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-39-err-msg bf-err-msg  by1 b1-39-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-40 \"><div  class=\"bi1 bm1 by1 bAC1 b1-40-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-40-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-40-lbl bf-lbl \" for=\"b1-40-2\">Client payment terms, including due dates and refund or cancellation policies, are defined in writing and consistently applied.<span  class=\"bAp1 bAq1 b1-40-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-40-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-40-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-40-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-40-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-40-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-40'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-40-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-40-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-40-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-40-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-40-ck-svg\n                    class=\"b1-40-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-40-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-40-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-40-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-40-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-40'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-40-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-40-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-40-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-40-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-40-ck-svg\n                    class=\"b1-40-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-40-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-40-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-40-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-40-err-msg bf-err-msg  by1 b1-40-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-41 \"><div  class=\"bi1 bm1 by1 bAC1 b1-41-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-41-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-41-lbl bf-lbl \" for=\"b1-41-2\">Financial performance is reviewed on a scheduled basis using documented reports such as income statements, expense summaries, or cash flow reports.<span  class=\"bAp1 bAq1 b1-41-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-41-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-41-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-41-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-41-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-41-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-41'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-41-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-41-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-41-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-41-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-41-ck-svg\n                    class=\"b1-41-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-41-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-41-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-41-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-41-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-41'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-41-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-41-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-41-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-41-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-41-ck-svg\n                    class=\"b1-41-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-41-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-41-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-41-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-41-err-msg bf-err-msg  by1 b1-41-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"6\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-42 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-42-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-42-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-42-title bf-title \">\n      \n      Domain 3: Service Structure\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-42-sub-titl bf-sub-titl \">\n      \n      How services are defined, organized, and delivered in a repeatable way.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-65 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-65-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-65-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-43 \"><div  class=\"bi1 bm1 by1 bAC1 b1-43-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-43-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-43-lbl bf-lbl \" for=\"b1-43-2\">A written list of all core services offered by the business is maintained and up to date.<span  class=\"bAp1 bAq1 b1-43-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-43-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-43-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-43-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-43-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-43-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-43'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-43-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-43-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-43-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-43-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-43-ck-svg\n                    class=\"b1-43-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-43-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-43-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-43-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-43-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-43'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-43-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-43-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-43-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-43-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-43-ck-svg\n                    class=\"b1-43-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-43-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-43-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-43-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-43-err-msg bf-err-msg  by1 b1-43-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-44 \"><div  class=\"bi1 bm1 by1 bAC1 b1-44-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-44-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-44-lbl bf-lbl \" for=\"b1-44-2\">Service delivery steps are organized in a clear, sequential format that guides execution from start to finish.<span  class=\"bAp1 bAq1 b1-44-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-44-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-44-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-44-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-44-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-44-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-44'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-44-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-44-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-44-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-44-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-44-ck-svg\n                    class=\"b1-44-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-44-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-44-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-44-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-44-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-44'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-44-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-44-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-44-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-44-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-44-ck-svg\n                    class=\"b1-44-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-44-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-44-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-44-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-44-err-msg bf-err-msg  by1 b1-44-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-45 \"><div  class=\"bi1 bm1 by1 bAC1 b1-45-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-45-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-45-lbl bf-lbl \" for=\"b1-45-2\">Criteria are defined in writing for determining when a service request should be accepted, modified, or declined.<span  class=\"bAp1 bAq1 b1-45-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-45-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-45-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-45-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-45-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-45-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-45'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-45-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-45-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-45-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-45-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-45-ck-svg\n                    class=\"b1-45-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-45-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-45-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-45-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-45-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-45'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-45-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-45-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-45-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-45-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-45-ck-svg\n                    class=\"b1-45-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-45-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-45-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-45-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-45-err-msg bf-err-msg  by1 b1-45-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-46 \"><div  class=\"bi1 bm1 by1 bAC1 b1-46-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-46-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-46-lbl bf-lbl \" for=\"b1-46-2\">A documented process exists for handling changes to the scope of work.<span  class=\"bAp1 bAq1 b1-46-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-46-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-46-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-46-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-46-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-46-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-46'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-46-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-46-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-46-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-46-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-46-ck-svg\n                    class=\"b1-46-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-46-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-46-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-46-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-46-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-46'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-46-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-46-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-46-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-46-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-46-ck-svg\n                    class=\"b1-46-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-46-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-46-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-46-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-46-err-msg bf-err-msg  by1 b1-46-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-47 \"><div  class=\"bi1 bm1 by1 bAC1 b1-47-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-47-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-47-lbl bf-lbl \" for=\"b1-47-2\">A documented quality review step is completed before final delivery to ensure standards are met.<span  class=\"bAp1 bAq1 b1-47-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-47-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-47-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-47-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-47-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-47-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-47'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-47-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-47-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-47-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-47-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-47-ck-svg\n                    class=\"b1-47-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-47-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-47-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-47-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-47-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-47'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-47-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-47-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-47-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-47-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-47-ck-svg\n                    class=\"b1-47-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-47-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-47-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-47-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-47-err-msg bf-err-msg  by1 b1-47-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"7\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-48 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-48-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-48-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-48-title bf-title \">\n      \n      Domain 4: Team Infrastructure\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-48-sub-titl bf-sub-titl \">\n      \n      How roles, tools, and training support consistent execution.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-66 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-66-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-66-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-49 \"><div  class=\"bi1 bm1 by1 bAC1 b1-49-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-49-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-49-lbl bf-lbl \" for=\"b1-49-2\">Roles and responsibilities are clearly defined and documented for each team member.<span  class=\"bAp1 bAq1 b1-49-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-49-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-49-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-49-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-49-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-49-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-49'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-49-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-49-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-49-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-49-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-49-ck-svg\n                    class=\"b1-49-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-49-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-49-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-49-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-49-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-49'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-49-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-49-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-49-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-49-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-49-ck-svg\n                    class=\"b1-49-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-49-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-49-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-49-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-49-err-msg bf-err-msg  by1 b1-49-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-50 \"><div  class=\"bi1 bm1 by1 bAC1 b1-50-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-50-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-50-lbl bf-lbl \" for=\"b1-50-2\">Business tools, software, and resources that support service delivery or internal operations are documented, clearly defined by use, and accessible to all relevant team members.<span  class=\"bAp1 bAq1 b1-50-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-50-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-50-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-50-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-50-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-50-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-50'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-50-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-50-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-50-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-50-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-50-ck-svg\n                    class=\"b1-50-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-50-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-50-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-50-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-50-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-50'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-50-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-50-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-50-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-50-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-50-ck-svg\n                    class=\"b1-50-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-50-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-50-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-50-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-50-err-msg bf-err-msg  by1 b1-50-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-51 \"><div  class=\"bi1 bm1 by1 bAC1 b1-51-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-51-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-51-lbl bf-lbl \" for=\"b1-51-2\">A documented onboarding process exists to prepare new team members for their responsibilities.<span  class=\"bAp1 bAq1 b1-51-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-51-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-51-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-51-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-51-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-51-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-51'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-51-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-51-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-51-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-51-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-51-ck-svg\n                    class=\"b1-51-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-51-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-51-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-51-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-51-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-51'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-51-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-51-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-51-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-51-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-51-ck-svg\n                    class=\"b1-51-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-51-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-51-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-51-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-51-err-msg bf-err-msg  by1 b1-51-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-52 \"><div  class=\"bi1 bm1 by1 bAC1 b1-52-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-52-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-52-lbl bf-lbl \" for=\"b1-52-2\">A documented internal training process ensures that team members are trained consistently and can perform their responsibilities independently.<span  class=\"bAp1 bAq1 b1-52-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-52-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-52-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-52-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-52-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-52-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-52'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-52-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-52-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-52-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-52-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-52-ck-svg\n                    class=\"b1-52-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-52-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-52-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-52-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-52-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-52'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-52-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-52-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-52-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-52-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-52-ck-svg\n                    class=\"b1-52-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-52-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-52-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-52-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-52-err-msg bf-err-msg  by1 b1-52-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-53 \"><div  class=\"bi1 bm1 by1 bAC1 b1-53-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-53-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-53-lbl bf-lbl \" for=\"b1-53-2\">A documented process exists for identifying, tracking, and resolving internal issues.<span  class=\"bAp1 bAq1 b1-53-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-53-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-53-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-53-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-53-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-53-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-53'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-53-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-53-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-53-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-53-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-53-ck-svg\n                    class=\"b1-53-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-53-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-53-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-53-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-53-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-53'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-53-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-53-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-53-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-53-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-53-ck-svg\n                    class=\"b1-53-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-53-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-53-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-53-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-53-err-msg bf-err-msg  by1 b1-53-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"8\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-54 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-54-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-54-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-54-title bf-title \">\n      \n      Domain 5: Client Engagement\n      \n      <\/h1>\n              <h5 class=\"bA1 bH1 bg1 bAN1 bBG1 bBI1 bDA1 b1-54-sub-titl bf-sub-titl \">\n      \n      How clients move through your business and experience consistent structure.\n      \n      <\/h5>\n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-67 \"><div\n        \n        class=\"bA1 bH1 bBS1 b1-67-fld-wrp bf-fld-wrp \"\n      >\n        <div\n          \n          class=\"bj1 bBO1 bBP1 bBQ1 bBR1 bDL1 b1-67-divider bf-divider \"\n        ><\/div>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-55 \"><div  class=\"bi1 bm1 by1 bAC1 b1-55-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-55-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-55-lbl bf-lbl \" for=\"b1-55-2\">A documented process guides prospective clients through the journey from inquiry to confirmed engagement.<span  class=\"bAp1 bAq1 b1-55-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-55-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-55-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-55-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-55-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-55-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-55'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-55-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-55-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-55-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-55-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-55-ck-svg\n                    class=\"b1-55-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-55-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-55-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-55-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-55-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-55'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-55-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-55-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-55-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-55-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-55-ck-svg\n                    class=\"b1-55-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-55-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-55-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-55-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-55-err-msg bf-err-msg  by1 b1-55-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-56 \"><div  class=\"bi1 bm1 by1 bAC1 b1-56-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-56-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-56-lbl bf-lbl \" for=\"b1-56-2\">A documented client onboarding process prepares clients and internal teams for service delivery.<span  class=\"bAp1 bAq1 b1-56-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-56-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-56-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-56-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-56-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-56-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-56'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-56-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-56-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-56-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-56-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-56-ck-svg\n                    class=\"b1-56-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-56-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-56-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-56-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-56-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-56'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-56-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-56-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-56-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-56-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-56-ck-svg\n                    class=\"b1-56-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-56-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-56-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-56-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-56-err-msg bf-err-msg  by1 b1-56-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-57 \"><div  class=\"bi1 bm1 by1 bAC1 b1-57-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-57-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-57-lbl bf-lbl \" for=\"b1-57-2\">A documented client communication process defines response timelines, update frequency, and approved communication channels, and is consistently followed.<span  class=\"bAp1 bAq1 b1-57-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-57-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-57-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-57-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-57-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-57-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-57'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-57-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-57-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-57-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-57-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-57-ck-svg\n                    class=\"b1-57-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-57-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-57-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-57-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-57-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-57'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-57-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-57-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-57-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-57-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-57-ck-svg\n                    class=\"b1-57-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-57-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-57-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-57-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-57-err-msg bf-err-msg  by1 b1-57-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-58 \"><div  class=\"bi1 bm1 by1 bAC1 b1-58-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-58-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-58-lbl bf-lbl \" for=\"b1-58-2\">A documented escalation process defines how client concerns or complaints are reviewed, addressed, and resolved.<span  class=\"bAp1 bAq1 b1-58-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-58-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-58-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-58-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-58-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-58-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-58'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-58-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-58-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-58-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-58-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-58-ck-svg\n                    class=\"b1-58-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-58-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-58-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-58-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-58-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-58'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-58-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-58-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-58-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-58-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-58-ck-svg\n                    class=\"b1-58-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-58-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-58-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-58-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-58-err-msg bf-err-msg  by1 b1-58-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div><div class=\"btcd-fld-itm b1-59 \"><div  class=\"bi1 bm1 by1 bAC1 b1-59-fld-wrp bf-fld-wrp \">\n  <div  class=\"bj1 bAl1 bAo1 b1-59-lbl-wrp bf-lbl-wrp \"><label  class=\"bA1 bH1 bj1 bo1 bAl1 bAm1 bAn1 bDJ1 b1-59-lbl bf-lbl \" for=\"b1-59-2\">A documented closeout process is followed upon completion of services, including final deliverables, client confirmation, and feedback collection.<span  class=\"bAp1 bAq1 b1-59-req-smbl bf-req-smbl \">*<\/span><\/label><\/div>\n  <div  class=\"b1-59-inp-wrp bf-inp-wrp \">\n    <div\n        \n        class=\"bj1 bz1 bBm1 bBn1 bBo1 b1-59-cc bf-cc \"\n      >\n      <div\n            \n            class=\"b1-59-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-59-2-chk-0\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-59-ci bf-ci \"\n              value=\"YES\"\n              \n              name='radio-1-59'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-59-2-chk-0\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-59-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-59-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-59-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-59-ck-svg\n                    class=\"b1-59-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-59-ct bf-ct \"\n              >\n                YES\n              <\/span>\n            <\/label>\n          <\/div><div\n            \n            class=\"b1-59-cw bf-cw \"\n          >\n            <input\n              \n              id=\"b1-59-2-chk-1\"\n              type=\"radio\"\n              class=\"bBp1 bBq1 bBr1 bBs1 bBt1 bBu1 bBv1 bBw1 bBx1 bBy1 bBz1 bCA1 bCB1 bCC1 bCD1 bCE1 bCF1 bDN1 bDO1 bDP1 bDQ1 bDR1 b1-59-ci bf-ci \"\n              value=\"NO\"\n              \n              name='radio-1-59'\n              \n              \n            \/>\n            <label\n              \n              data-cl\n              for=\"b1-59-2-chk-1\"\n              class=\"bA1 bG1 bH1 bu1 bAm1 bDJ1 b1-59-cl bf-cl \"\n            >\n              <span\n                \n                data-bx\n                class=\"bA1 bL1 bm1 bq1 bAG1 bBT1 bBU1 bBV1 bBW1 bBX1 bBY1 bBZ1 bBa1 bBb1 bBc1 bBd1 bBe1 bBf1 bBg1 bBh1 bBi1 bBj1 bBk1 bBl1 bDM1 b1-59-bx bf-bx \"\n              >\n                <svg\n                  width=\"12\"\n                  height=\"10\"\n                  viewBox=\"0 0 12 10\"\n                  class=\"b1-59-svgwrp bf-svgwrp \"\n                >\n                  <use\n                    data-ck-icn\n                    href=#b1-59-ck-svg\n                    class=\"b1-59-ck-icn bf-ck-icn \"\n                  \/>\n                <\/svg>\n              <\/span>\n              <span\n                \n                class=\"bt1 bAs1 bCK1 b1-59-ct bf-ct \"\n              >\n                NO\n              <\/span>\n            <\/label>\n          <\/div>\n      <\/div>\n    \n    <div class=\"bz1 bAA1 bAB1 b1-59-err-wrp bf-err-wrp\" style=\"opacity: 0 !important; height: 0px !important;\">\n  <div class=\"bv1 b1-59-err-inner bf-err-inner\">\n    \n      \n      <div   class=\"bA1 bH1 bo1 bAD1 bAE1 bAF1 bAG1 bAH1 bAI1 bAJ1 bAK1 bAL1 b1-59-err-msg bf-err-msg  by1 b1-59-err-txt bf-err-txt \" style='display: none !important;'><\/div>\n      \n    \n  <\/div>\n<\/div>\n  <\/div>\n<\/div><\/div>\n            <\/div>\n            <div class=\"bi1 _frm-b1-stp-btn-wrpr\">\n              <div class=\"bA1 bH1 bh1 bCO1 _frm-b1-stp-btn-cntnt\">\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-prev-step-btn prev-step-btn\"\n          name=\"prev-step-btn\"\n          type=\"button\"\n        >\n          \n          Previous\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n                <button\n          class=\"bA1 bB1 bC1 bD1 bE1 bF1 bG1 bH1 bI1 bJ1 bK1 bL1 bM1 bN1 bO1 bP1 bQ1 bV1 bW1 bX1 bY1 bZ1 ba1 bb1 bc1 bd1 bCw1 bCx1 _frm-b1-next-step-btn next-step-btn\"\n          name=\"next-step-btn\"\n          type=\"button\"\n        >\n          \n          Next\n          \n          <span class=\"bf-spinner d-none\"><\/span>\n        <\/button>\n              <\/div>\n      <\/div>\n          <\/div>\n\n          <div class=\"bH1 bf1 bj1 bCQ1 bCR1 bCS1 _frm-b1-stp-cntnt _frm-b-stp-cntnt deactive\" data-step=\"9\">\n            <div class=\"_frm-b1 _frm-b\">\n              <div class=\"btcd-fld-itm b1-61 \"><div \n      \n      class=\"bH1 bh1 bBL1 bBM1 b1-61-fld-wrp bf-fld-wrp \"\n    >\n     \n      <div\n        \n        class=\"bBJ1 b1-61-titl-wrp bf-titl-wrp \"\n      >\n              <h1 class=\"bA1 bH1 bg1 bAN1 bBG1 bBK1 bDA1 b1-61-title bf-title \">\n      \n      Submit\n      \n      <\/h1>\n        \n      <\/div>\n    <\/div><\/div><div class=\"btcd-fld-itm b1-60 \"><div\n        \n        class=\"bi1 bm1 by1 bBN1 b1-60-fld-wrp bf-fld-wrp \"\n      >\n        <p data-start=\"326\" data-end=\"365\">Before you click the submit button, take a moment to review your responses.<\/p>\n<p data-start=\"326\" data-end=\"365\">&nbsp;<\/p>\n<p data-start=\"367\" data-end=\"493\">This self-assessment is most helpful when it reflects your current structure as it truly exists, not as you hope it functions.<\/p>\n<p data-start=\"367\" data-end=\"493\">&nbsp;<\/p>\n<p data-start=\"495\" data-end=\"673\">If you marked &ldquo;Yes,&rdquo; ensure the process is documented and consistently used.<\/p>\n<p data-start=\"495\" data-end=\"673\"><br data-start=\"571\" data-end=\"574\" \/>If you marked &ldquo;No,&rdquo; that response highlights an opportunity to strengthen your business foundation.<\/p>\n<p style=\"margin: 0;\">&nbsp;<\/p>\n<p data-start=\"675\" data-end=\"772\">When you are satisfied that your responses accurately reflect your operations, click the submit button.<\/p>\n      <\/div><\/div><div class=\"btcd-fld-itm b1-1 \"><div  class=\"bi1 bm1 by1 bAC1 b1-1-fld-wrp bf-fld-wrp \">\n  \n  <div  class=\"b1-1-inp-wrp bf-inp-wrp 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You understand that independent professional guidance should be obtained when appropriate for your specific circumstances.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p style=\\\"margin: 0;\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">You further acknowledge that the accuracy and usefulness of your results depend on the completeness and accuracy of the information you provide.<\\\/p>\",\"valid\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-1-7\"},\"b1-8\":{\"typ\":\"radio\",\"lbl\":\"I acknowledge and agree to proceed.\",\"round\":true,\"opt\":[{\"lbl\":\"Yes\",\"check\":true},{\"lbl\":\"No\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-8\"},\"b1-9\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Business Snapshot\",\"titleHide\":false,\"subtitleHide\":true,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-9\"},\"b1-10\":{\"typ\":\"text\",\"lbl\":\"First Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-10\"},\"b1-11\":{\"typ\":\"text\",\"lbl\":\"Last Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-11\"},\"b1-12\":{\"typ\":\"text\",\"lbl\":\"Your primary leadership role in the business\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-12\",\"subtitle\":\"Example: Owner, Founder, CEO, Operations Manager\",\"subtitleHide\":true},\"b1-13\":{\"typ\":\"text\",\"lbl\":\"Business Name\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-13\",\"subtitleHide\":false},\"b1-14\":{\"typ\":\"text\",\"lbl\":\"Business Address\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-14\",\"subtitle\":\"Enter street address and unit number if applicable. City, state, and ZIP code will be entered in the next sections.\",\"subtitleHide\":true},\"b1-15\":{\"typ\":\"text\",\"lbl\":\"City\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-15\",\"subtitleHide\":false},\"b1-16\":{\"typ\":\"text\",\"lbl\":\"Zip Code\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-16\",\"subtitleHide\":false},\"b1-17\":{\"typ\":\"html-select\",\"lbl\":\"State\",\"opt\":[{\"lbl\":\"Alabama\",\"val\":\"Alabama\"},{\"lbl\":\"Alaska\",\"val\":\"Alaska\"},{\"lbl\":\"Arizona\",\"val\":\"Arizona\"},{\"lbl\":\"Arkansas\",\"val\":\"Arkansas\"},{\"lbl\":\"California\",\"val\":\"California\"},{\"lbl\":\"Colorado\",\"val\":\"Colorado\"},{\"lbl\":\"Connecticut\",\"val\":\"Connecticut\"},{\"lbl\":\"Delaware\",\"val\":\"Delaware\"},{\"lbl\":\"District of Columbia\",\"val\":\"District of Columbia\"},{\"lbl\":\"Florida\",\"val\":\"Florida\"},{\"lbl\":\"Georgia\",\"val\":\"Georgia\"},{\"lbl\":\"Hawaii\",\"val\":\"Hawaii\"},{\"lbl\":\"Idaho\",\"val\":\"Idaho\"},{\"lbl\":\"Illinois\",\"val\":\"Illinois\"},{\"lbl\":\"Indiana\",\"val\":\"Indiana\"},{\"lbl\":\"Iowa\",\"val\":\"Iowa\"},{\"lbl\":\"Kansas\",\"val\":\"Kansas\"},{\"lbl\":\"Kentucky\",\"val\":\"Kentucky\"},{\"lbl\":\"Louisiana\",\"val\":\"Louisiana\"},{\"lbl\":\"Maine\",\"val\":\"Maine\"},{\"lbl\":\"Maryland\",\"val\":\"Maryland\"},{\"lbl\":\"Massachusetts\",\"val\":\"Massachusetts\"},{\"lbl\":\"Michigan\",\"val\":\"Michigan\"},{\"lbl\":\"Minnesota\",\"val\":\"Minnesota\"},{\"lbl\":\"Mississippi\",\"val\":\"Mississippi\"},{\"lbl\":\"Missouri\",\"val\":\"Missouri\"},{\"lbl\":\"Montana\",\"val\":\"Montana\"},{\"lbl\":\"Nebraska\",\"val\":\"Nebraska\"},{\"lbl\":\"Nevada\",\"val\":\"Nevada\"},{\"lbl\":\"New Hampshire\",\"val\":\"New Hampshire\"},{\"lbl\":\"New Jersey\",\"val\":\"New Jersey\"},{\"lbl\":\"New Mexico\",\"val\":\"New Mexico\"},{\"lbl\":\"New York\",\"val\":\"New York\"},{\"lbl\":\"North Carolina\",\"val\":\"North Carolina\"},{\"lbl\":\"North Dakota\",\"val\":\"North Dakota\"},{\"lbl\":\"Ohio\",\"val\":\"Ohio\"},{\"lbl\":\"Oklahoma\",\"val\":\"Oklahoma\"},{\"lbl\":\"Oregon\",\"val\":\"Oregon\"},{\"lbl\":\"Pennsylvania\",\"val\":\"Pennsylvania\"},{\"lbl\":\"Rhode Island\",\"val\":\"Rhode Island\"},{\"lbl\":\"South Carolina\",\"val\":\"South Carolina\"},{\"lbl\":\"South Dakota\",\"val\":\"South Dakota\"},{\"lbl\":\"Tennessee\",\"val\":\"Tennessee\"},{\"lbl\":\"Texas\",\"val\":\"Texas\"},{\"lbl\":\"Utah\",\"val\":\"Utah\"},{\"lbl\":\"Vermont\",\"val\":\"Vermont\"},{\"lbl\":\"Virginia\",\"val\":\"Virginia\"},{\"lbl\":\"Washington\",\"val\":\"Washington\"},{\"lbl\":\"West Virginia\",\"val\":\"West Virginia\"},{\"lbl\":\"Wisconsin\",\"val\":\"Wisconsin\"},{\"lbl\":\"Wyoming\",\"val\":\"Wyoming\"}],\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-17\",\"customType\":null},\"b1-18\":{\"typ\":\"email\",\"lbl\":\"Email\",\"phHide\":false,\"pattern\":\"^[^$_bf_$s@]+@[^$_bf_$s@]+$_bf_$.[^$_bf_$s@]+$\",\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"invalid\":{\"dflt\":\"<p style=\\\"margin:0\\\">Please, enter a valid email address<\\\/p>\",\"show\":true},\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true,\"custom\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"email-1-18\"},\"b1-19\":{\"typ\":\"number\",\"lbl\":\"Phone Number\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"invalid\":{\"dflt\":\"<p style=\\\"margin:0\\\">Please, enter only numbers<\\\/p>\",\"show\":true},\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"number-1-19\"},\"b1-20\":{\"typ\":\"text\",\"lbl\":\"Website\",\"phHide\":false,\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"text-1-20\",\"subtitleHide\":false},\"b1-21\":{\"typ\":\"textarea\",\"lbl\":\"List the core services your business actively delivers to clients. Be specific and include only services that are currently offered and generating or intended to generate revenue.\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"textarea-1-21\"},\"b1-23\":{\"typ\":\"html-select\",\"lbl\":\"Years in Operation\",\"opt\":[{\"lbl\":\"Less than 1 year\"},{\"lbl\":\"1 to 3 years\"},{\"lbl\":\"3 to 5 years\"},{\"lbl\":\"5 to 10 years\"},{\"lbl\":\"10 or more years\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-23\",\"subtitleHide\":false},\"b1-24\":{\"typ\":\"html-select\",\"lbl\":\"Number of Team Members (Including the Owner)\",\"opt\":[{\"lbl\":\"The owner is the only team member\"},{\"lbl\":\"2 to 3 team members\"},{\"lbl\":\"4 to 6 team members\"},{\"lbl\":\"7 to 10 team members\"},{\"lbl\":\"11 or more team members\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-24\",\"subtitle\":\"Count all individuals with defined roles in the business, including employees and independent contractors.\",\"subtitleHide\":true},\"b1-25\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently have any written policies or procedures in place?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-25\"},\"b1-26\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently use accounting software to manage finances?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-26\"},\"b1-27\":{\"typ\":\"html-select\",\"lbl\":\"Do you currently use any software or system to track tasks or projects?\",\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"ph\":\"Select an option...\",\"phHide\":false,\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-select-1-27\"},\"b1-28\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Directions\",\"titleHide\":false,\"subtitleHide\":true,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-28\"},\"b1-29\":{\"typ\":\"html\",\"adminLbl\":\"HTML\",\"layout\":{\"autoHeight\":1},\"adminLblHide\":true,\"content\":\"<p>Each statement in this assessment must be answered with either <b>Yes<\\\/b> or <b>No<\\\/b>.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">Select <b>Yes<\\\/b> only if the process is written down and consistently used in your daily operations.<\\\/p>\\n<p class=\\\"MsoNormal\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">If the process is not written down, not consistently followed, or exists only in memory, select <b>No<\\\/b>.<\\\/p>\\n<p style=\\\"margin: 0;\\\">&nbsp;<\\\/p>\\n<p class=\\\"MsoNormal\\\">Answer based on what is true today.<b><\\\/b><\\\/p>\",\"valid\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"html-1-29\"},\"b1-30\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 1: Business Records\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-30\",\"subtitle\":\"How key documents and policies are organized, current, and consistently maintained.\"},\"b1-31\":{\"typ\":\"radio\",\"lbl\":\"Company policies and procedures are documented, centralized, and actively used as the standard reference for business operations.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-31\"},\"b1-32\":{\"typ\":\"radio\",\"lbl\":\"A documented retention and review practice exists to ensure business records are periodically reviewed, updated, archived, or removed as appropriate.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-32\"},\"b1-33\":{\"typ\":\"radio\",\"lbl\":\"Business records are securely stored and backed up to prevent loss or unauthorized access.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-33\"},\"b1-34\":{\"typ\":\"radio\",\"lbl\":\"Required business documents, including licenses, insurance, registrations, and certifications, are actively monitored to ensure they remain current.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-34\"},\"b1-35\":{\"typ\":\"radio\",\"lbl\":\"A documented filing system with a clear, repeatable structure is consistently used to organize all required business records.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-35\"},\"b1-36\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 2: Financial Management\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-36\",\"subtitle\":\"How business income and expenses are structured, guided by a plan, and reviewed on a scheduled basis.\"},\"b1-37\":{\"typ\":\"radio\",\"lbl\":\"Business finances are kept separate from personal finances through dedicated business bank accounts and payment systems.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-37\"},\"b1-38\":{\"typ\":\"radio\",\"lbl\":\"Income and expenses are recorded consistently using an established accounting system or software.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-38\"},\"b1-39\":{\"typ\":\"radio\",\"lbl\":\"A documented budget is in place and used to guide financial decisions and control overall business expenses.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-39\"},\"b1-40\":{\"typ\":\"radio\",\"lbl\":\"Client payment terms, including due dates and refund or cancellation policies, are defined in writing and consistently applied.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true,\"msg\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\"}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-40\"},\"b1-41\":{\"typ\":\"radio\",\"lbl\":\"Financial performance is reviewed on a scheduled basis using documented reports such as income statements, expense summaries, or cash flow reports.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-41\"},\"b1-42\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 3: Service Structure\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-42\",\"subtitle\":\"How services are defined, organized, and delivered in a repeatable way.\"},\"b1-43\":{\"typ\":\"radio\",\"lbl\":\"A written list of all core services offered by the business is maintained and up to date.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-43\"},\"b1-44\":{\"typ\":\"radio\",\"lbl\":\"Service delivery steps are organized in a clear, sequential format that guides execution from start to finish.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-44\"},\"b1-45\":{\"typ\":\"radio\",\"lbl\":\"Criteria are defined in writing for determining when a service request should be accepted, modified, or declined.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-45\"},\"b1-46\":{\"typ\":\"radio\",\"lbl\":\"A documented process exists for handling changes to the scope of work.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-46\"},\"b1-47\":{\"typ\":\"radio\",\"lbl\":\"A documented quality review step is completed before final delivery to ensure standards are met.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-47\"},\"b1-48\":{\"typ\":\"title\",\"adminLbl\":\"Title\",\"adminLblHide\":true,\"titleImg\":\"\",\"logoHide\":true,\"title\":\"Domain 4: Team Infrastructure\",\"titleHide\":false,\"subtitleHide\":false,\"titleTag\":\"h1\",\"subTitleTag\":\"h5\",\"valid\":{},\"err\":{},\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"title-1-48\",\"subtitle\":\"How roles, tools, and training support consistent execution.\"},\"b1-49\":{\"typ\":\"radio\",\"lbl\":\"Roles and responsibilities are clearly defined and documented for each team member.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-49\"},\"b1-50\":{\"typ\":\"radio\",\"lbl\":\"Business tools, software, and resources that support service delivery or internal operations are documented, clearly defined by use, and accessible to all relevant team members.\",\"round\":true,\"opt\":[{\"lbl\":\"YES\"},{\"lbl\":\"NO\"}],\"valid\":{\"req\":true,\"reqShow\":true,\"reqPos\":\"after\"},\"err\":{\"req\":{\"dflt\":\"<p style=\\\"margin:0\\\">This field is required<\\\/p>\",\"show\":true}},\"optionCol\":1,\"customClasses\":{},\"customAttributes\":{},\"fieldName\":\"radio-1-50\"},\"b1-51\":{\"typ\":\"radio\",\"lbl\":\"A documented onboarding process exists to prepare new team members for their 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